Seasonal Retail Sales Associate - Cambridge SmartCentre

Gap Inc.; Cambridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Canada is looking for a customer-focused individual to join their team. In this role, you will provide excellent customer service, promote loyalty programs, and enhance the customer experience. Strong communication skills and a passion for retail are essential. Flexibility in scheduling is required, including evenings and weekends. Join us to thrive in a dynamic environment.

Qualifications

• Ability to interact effectively with customers and team.
• Must thrive in a fast-paced retail environment.
• Flexible schedule availability required.

Responsibilities

• Engage with customers to ensure an excellent service experience.
• Promote loyalty programs and drive sales.
• Maintain a clean and organized work center.

Skills

Customer service expertise

Communication skills

Problem solving

Retail technology utilization

Job description

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You\'ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment
• Promote loyalty by educating customers about our loyalty programs
• Seek out and engage with customers to drive sales and service using suggestive selling
• Enhance customer experience using all omnichannel offerings
• Be accountable to personal goals which contribute to overall store goals and results
• Support sales floor, fitting room, cash wrap, back of house, as required
• Maintain a neat, clean and organized work center
• Handle all customer interactions and potential issues/returns courteously and professionally
• Execute operational processes effectively and efficiently

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
• Passionate about retail and thrive in a fastpaced environment
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
• Able to utilize retail technology
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs