Seasonal Hotel Assistant Manager - Lead Front Office

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality establishment in Alberta is seeking an Assistant Manager for Glacier View Lodge. You will oversee front office operations, provide leadership to teams, and ensure a high standard of guest service. The ideal candidate has 3–5 years of Front Office experience with a proven supervisory track record. Responsibilities include scheduling, handling complaints, and maintaining service quality. This full-time seasonal role offers opportunities to work in a dynamic environment within a beautiful location.

Qualifications

• 3–5 years of Front Office experience, 2 years in a supervisory capacity.
• Experience with office procedures, ordering materials, and scheduling.

Responsibilities

• Lead the front office, Host, and Housekeeping teams.
• Oversee scheduling and training.
• Handle guest complaints and ensure staff preparedness.
• Balance room inventory nightly.

Skills

Excellent verbal and written communication

Strong team leadership with minimal supervision

Proven computer skills

Education

High school diploma or equivalent

Bachelor’s degree or related technical degree preferred

Job description

A leading hospitality establishment in Alberta is seeking an Assistant Manager for Glacier View Lodge. You will oversee front office operations, provide leadership to teams, and ensure a high standard of guest service. The ideal candidate has 3–5 years of Front Office experience with a proven supervisory track record. Responsibilities include scheduling, handling complaints, and maintaining service quality. This full-time seasonal role offers opportunities to work in a dynamic environment within a beautiful location.