Seasonal Guest Experience Lead

Pursuit Collection; Municipality of Jasper; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading hospitality company in the Municipality of Jasper, Alberta, is seeking a motivated individual for a full-time seasonal position in guest experience. This role involves supporting and training a dedicated team, ensuring high service standards for guests. Candidates should be energetic, dependable, and comfortable in a remote setting. Opportunities include mentoring staff and interacting directly with guests, making it a rewarding experience in a breathtaking environment.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to mental health resources

Qualifications

• Ability to thrive and lead independently in high-pressure environments.
• Must be excited about living in a remote location.
• Comfortable working outdoors in all weather conditions.

Responsibilities

• Support and train the Guest Experience Team.
• Coordinate daily operations in the Guest Experience area.
• Deliver guest experience through service standards and policies.

Skills

Organization and time management skills

Guest service-oriented mindset

Ability to solve problems

Energy and dependability

Previous cash handling experience

Tools

RTP POS system

Job description

A leading hospitality company in the Municipality of Jasper, Alberta, is seeking a motivated individual for a full-time seasonal position in guest experience. This role involves supporting and training a dedicated team, ensuring high service standards for guests. Candidates should be energetic, dependable, and comfortable in a remote setting. Opportunities include mentoring staff and interacting directly with guests, making it a rewarding experience in a breathtaking environment.