Scheduling & Logistics Coordinator

Uride; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

A transportation service provider is seeking a full-time Scheduling Manager to enhance driver relationships and optimize scheduling processes. Responsibilities include utilizing driver data for communication improvements, managing day-to-day driver issues, and setting KPIs for market needs. Ideal candidates are adaptable, analytical, and possess strong communication skills in a fast-paced environment.

Responsibilities

• Utilize driver data to improve communication and incentive programs.
• Develop and optimize processes related to scheduling.
• Manage driver relationships to encourage retention and engagement.
• Handle day-to-day issues of drivers in the system.
• Take ownership of the schedule to support growth.
• Set KPIs per market with the employer.

Skills

Planning and monitoring

Analytical problem solving

Assertive communication

Good interpersonal relationships

Education

Psychology, Marketing, or Business Administration

Job description

About the role

This is a full-time role: working 40 to 50 hours a week

What you'll do

• Utilize driver data to understand driver behavior and areas for improvement in our driver communication and incentive programs that will provide better supply coverage through scheduling.
• Develop & Optimize all processes related to Scheduling.
• Manage driver relationships, identify & attack problem areas for drivers to encourage better driver retention and engagement.
• Manage the day-to-day issues of hundreds/thousands of drivers on our system.
• Take ownership of the schedule to help ensure Uride’s growth in our existing and expansion markets. This means doing whatever it takes to ensure coverage where it is needed.
• The Employer and employee will discuss and set KPI’s per market based on individual market needs.

Qualifications

• Planning and monitoring
• Highly adaptable, analytical, and clear-thinking problem solver.
• Event planning or related
• Assertive communication and no sugar coating
• Empathy
• Good interpersonal relationships
• Other duties as assigned

Preferred Studies or Background

• Psychology, Marketing, or Business Administration