SAP SuccessFactors Onboarding Lead - Manager or Senior Consultant

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading advisory firm in Toronto is seeking a SAP SuccessFactors Onboarding Lead to design and implement efficient onboarding solutions for clients. This role requires hands-on engagement in HR strategy and technology, focusing on client relationships and innovative onboarding experiences. The ideal candidate will have over 5 years of experience in HR technology consulting and will lead transformation projects with confidence and creativity.

Qualifications

• 5+ years of experience in HR technology consulting, focused on SAP SuccessFactors.
• SAP SuccessFactors Onboarding certification preferred.
• Experience with global clients and distributed teams.

Responsibilities

• Lead onboarding engagements using SAP SuccessFactors.
• Design and configure onboarding solutions.
• Manage project timelines and deliverables.

Skills

Strength in client relationships

Hands-on experience with SAP SuccessFactors Onboarding

Analytical skills

Communication skills

Problem-solving ability

Project management

Education

Bachelor’s or Master’s degree in HR, Business, or Information Systems

Job description

The opportunity

We are looking for a passionate and experienced SAP SuccessFactors Onboarding Lead to join our HR Technology practice. This role is ideal for someone who thrives at the intersection of HR strategy, employee experience, and digital enablement. You will lead onboarding engagements that help clients deliver seamless, personalized, and scalable onboarding journeys using SAP SuccessFactors.

As a Manager or Senior Consultant, you’ll play a hands-on role in designing, configuring, and deploying onboarding solutions while guiding clients through transformation with confidence and empathy.

Your key responsibilities

Client Engagement & Strategy

• Partner with HR and Talent Acquisition leaders to shape onboarding strategies aligned with business goals.
• Facilitate workshops to translate onboarding vision into SAP SuccessFactors capabilities.
• Advise clients on onboarding best practices, compliance, and experience design.

Solution Design & Implementation

• Lead the configuration and deployment of SAP SuccessFactors Onboarding, including integration with Recruiting and Employee Central.
• Design onboarding workflows, forms, and experiences tailored to client needs.
• Ensure seamless integration with third-party systems (e.g., background checks, provisioning tools).

Experience & Innovation

• Apply design thinking to create onboarding journeys that are intuitive, engaging, and inclusive.
• Introduce innovations such as mobile onboarding, preboarding portals, and personalized content.
• Continuously improve onboarding processes through analytics and feedback.

Project Delivery

• Manage project timelines, deliverables, and stakeholder communications.
• Collaborate with cross-functional teams to ensure successful implementation and adoption.
• Support testing, training, and change enablement activities.
• Mentor junior consultants and contribute to knowledge sharing within the SAP COI and HR tech team.
• Foster a collaborative and inclusive team environment.

Skills and attributes for success

• Strong understanding of onboarding processes and employee lifecycle.
• Hands-on experience with SAP SuccessFactors Onboarding and related modules.
• Ability to manage client relationships and lead workshops.
• Proficiency in system configuration, data migration, and integration.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

To qualify for the role you must have

• Bachelor’s or Master’s degree in HR, Business, Information Systems, or related field.
• 5+ years of experience in HR technology consulting, with a focus on SAP SuccessFactors.
• SAP SuccessFactors Onboarding certification (preferred).
• Experience working with global clients and distributed teams.

Ideally, you’ll also have

• Certifications in SAP SuccessFactors Recruiting and Employee Central.
• Experience with onboarding analytics and experience platforms.
• Exposure to compliance and regulatory onboarding requirements.

What we look for

• You bring empathy, structure, and creativity to onboarding design.
• You elevate onboarding from a process to an experience.
• You build trust with clients and teams through clarity, confidence, and delivery excellence.
• You connect onboarding to broader talent and business strategies—and tell that story well.

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