Samsung Sales Supervisor - Scarborough Town Centre

OSLRS; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading tech retail company in Toronto is seeking a Sales Supervisor to support sales and customer service teams. This role requires a minimum of 2 years of retail experience and strong management skills. You will lead by example and create a valued environment for team growth. The position offers a competitive salary of $24/hour, bonus opportunities, and comprehensive health plans.

Benefits

$24/hr Base Salary

Industry leading bonus structure

Comprehensive health and dental plans

Discounts on new technology

Employee referral program

Ongoing continuous training

Career growth opportunities

Qualifications

• Minimum 2 years of retail experience.
• Ability to drive sales and provide excellent customer service.
• Embody the Samsung brand and care about customer needs.
• Possess high level of interpersonal and customer skills.
• Strong management, coaching, and leadership abilities.
• Ability to recruit and build a team.
• Detail-oriented and results-focused.
• Effective decision-maker and problem-solver.
• Flexible to work beyond traditional business hours.

Responsibilities

• Support all aspects of sales, customer service, and team development.
• Execute strategies to drive sales across multiple categories.
• Participate in recruiting, training, scheduling, and team performance.
• Coach team on expectations and sales standards.
• Interact with customers to uncover their needs.
• Lead daily and monthly store meetings.
• Support management in store opening and closing responsibilities.
• Uphold professionalism and integrity.
• Ensure team members are up to date on policies.

Skills

Leadership

Sales

Coaching

Communication skills

Retail management

Recruitment

Customer service

Interpersonal skills

Problem-solving

Job description

Overview

Do you have a passion for Tech?

Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere.

Who are we?

OSL is a dynamic, inclusive people-first company providing outsourced sales solutions for some of North America’s biggest Fortune 500 companies. We believe in great people doing greater things, every day. We are also the proud winner of Canada’s Best Managed Companies two years in a row.

We’re looking for passionate, driven people who are excited about working for a premium brand such as Samsung. You’ll have the opportunity to become a world-leading expert in a cutting-edge industry.

Role

As an OSLSamsung Sales Supervisor, you will support the Sales Manager and Assistant Manager in ensuring that your store delivers excellence in Customer Experience and Operations, support the Samsung brand, and drive our team meet our collective business goals. You will lead by example and always create an environment where team members feel valued, can grow, and function well as a team.

A day in the life of a Sales Supervisor

• Support all aspects of sales, customer service, and sales representative team development.
• Execute strategies to drive sales across multiple categories.
• Participate in recruiting, training, scheduling, and managing sales representative performance.
• Coach sales representative team on expectations and sales standards.
• Support sales team on the sales floor by interacting with customers and uncovering customers' needs through skilled questions.
• Support in leading daily and monthly store meetings.
• Support management team in key-holding, store opening, and store closing responsibilities.
• Uphold professionalism and integrity at all levels.
• Ensure team members are up to date on policies and procedures.

Good thing you have what it takes

• Minimum 2 years of retail experience.
• Ability to drive sales and provide excellent customer service.
• Embody the Samsung brand and care about customer needs.
• Possess high level of interpersonal and customer skills.
• Strong management, coaching, and leadership abilities.
• Ability to recruit and build a team.
• Detail-oriented and results-focused.
• Effective decision-maker and problem-solver.
• Flexible to work beyond traditional business hours.

Key Skills Needed

• Leadership
• Sales
• Coaching
• Communication skills
• Retail management
• Recruitment
• Customer service
• Interpersonal skills
• Problem-solving

What’s in it for You?

• $24/hr Base Salary with industry leading bonus structure
• Exciting incentive programs
• Comprehensive health and dental plans
• Discounts on the newest technology
• Great employee referral program
• Ongoing continuous training
• Local, regional, and national career growth opportunities.

If this sounds like you and you are excited to be a member of our team, please apply now.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity.

We believe in diversity and encourage any qualified individual to apply.