Overview
We are looking for a Technical Architect to join our Service Cloud technical team. The Technical Architect will contribute as a customer-facing resource and will work with a talented team and our AI group to deliver best-in-class Salesforce solutions using technologies like Agentforce, Einstein Analytics, and related platforms.
YOU WILL HAVE THE OPPORTUNITY TO:
- Discuss reporting needs with business users to design dashboards and reports that provide data visibility for leadership, business groups, and the general user population
- Review business reporting requirements and translate those requirements into technical reporting and dashboard specifications
- Provide insight to business users and technical team members regarding the best way to build reports and dashboards
- Develop dataflows and lenses in the Salesforce Einstein Analytics tool to support business requirements
- Establish best practices and standards for dataflow, lenses, and dashboard development and deployment
- Establish operations and refresh standards based on globally aligned data strategy
REQUIRED EXPERIENCE:
- 5+ years working on the Salesforce platform, specifically within a technical application
- End-to-end project implementation including integrations with other applications such as SAP, Oracle, and MS Dynamics
- Strong understanding of multi-tenant architecture and integration architecture
- Solid understanding of CI/CD solutions
- Solid understanding of PaaS and IaaS platforms such as Heroku, AWS, and Azure
- Hands-on development experience using Apex, Lightning Components and Visualforce
- Salesforce Architect Certifications (Application and System Architect)
- Full English proficiency
- Ability to travel internationally
PREFERRED SKILLS:
- Communication: Effectively deliver solutions and influence stakeholders
- Flexible: Quickly pivot and create new solutions based on customer needs
- Organized: Prioritize project tasks and milestones
- Motivated: NeuraFlash is growing quickly and building a community of Salesforce enthusiasts
What’s it like to be a part of NeuraFlash?
- Remote & In-Person: Work from our HQ, regional hubs, or remotely; we value connection and teamwork.
- Travel: Some roles require travel with an anticipated up-to-25% travel commitment.
- Flexibility: We value trust and focus on outcomes over strict hours.
- Collaboration: You will have a voice; leadership holds town halls and solicits feedback.
- Celebration: We work hard and celebrate together with team events and activities.
Location: NeuraFlash supports flexible working arrangements. Role may be based at hub locations in the United States or remote, with options for Canada, India, and Colombia based teams.
Equal Opportunity and Voluntary Self-Identification
NeuraFlash is an equal opportunity employer. We do not discriminate on the basis of protected status. Completion of the voluntary self-identification survey is encouraged for government reporting purposes; information is confidential and used only for compliance reporting.