Salesforce Consulting, Technical Senior Manager

PwC - Global; Ottawa; Hybrid; CAD 168,000 - 218,000; Full time

Job summary

A leading consulting firm in Ontario, Canada is seeking a Senior Manager for Salesforce Consulting services. You will guide teams in helping clients leverage Salesforce technology to improve customer experiences and drive results. Responsibilities include identifying client needs, leading solution implementation, and mentoring consultants. Ideal candidates will have at least 5 years of experience, strong Salesforce skills, and leadership capabilities. Competitive compensation is offered, including a salary range of CAD 168,000 to CAD 218,000.

Benefits

Competitive compensation

Inclusive benefits

Flexibility programs

Qualifications

• Proven track record of implementing Salesforce solutions with minimum 5 years experience.
• Experience in agile development methodologies and adapting SDLC processes.
• Knowledge of development-related risks on the Salesforce Lightning Platform.

Responsibilities

• Identify client needs and provide solution estimates.
• Lead teams creating platform solutions for financial services clients.
• Mentor future consultants and assist in client engagements.

Skills

Salesforce solutions implementation

Agile methodologies

Object-oriented design patterns

Technical risk mitigation

Data migration

Integration patterns

Education

Salesforce Architect Certifications

Salesforce Accredited Professional Credentials

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Manager

Job Description & Summary

A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Meaningful work you’ll be part of

As a Salesforce Consulting, Technical Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Identifying client needs, responding to request for proposals and providing estimates for solution development
• Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients
• Mentor the next generation of consultants, providing them with insights and challenging them to be better
• Identify, develop and win significant bids and pursuits to meet defined sales targets
• Coach, guide and assist team members in preparation for client meetings, presentations and proposals
• Consult with account team and engagement partner on pricing strategy
• Facilitate executive & operational meetings & workshops across a range of topics

Experiences and skills you’ll use to solve

• Proven track record of implementing Salesforce solutions across the full software development lifecycle with a minimum of 5 years of experience. At least 3 years in a technical architect role, leading complex Salesforce deployments with demonstrated leadership capabilities
• Proven experience in implementing agile development methodologies, with a strong understanding of the software development lifecycle (SDLC) and expertise in adapting SDLC processes to agile frameworks through DevOps practices and source control management
• Knowledge of object-oriented design patterns and platform-specific limits and design considerations, and experience developing/reviewing code on the Salesforce Lightning Platform, including identifying development-related risks and limits
• Ability to guide development teams on optimal platform technology use, identifying and mitigating technical risks across architecture, guiding them through complex deployments and troubleshooting, articulating technical trade-offs
• Awareness of common integration patterns and proven experience with integrations on the Salesforce Platform, understanding of functional security models and architecting solutions for security
• Insight into data migration considerations and design trade-offs, including awareness of common ETL tools. Awareness of large data volume risks and mitigation strategies, along with understanding of on and off platform reporting considerations
• One or more Salesforce Architect Certifications, including but not limited to: Application Architect, System Architect, Sharing and Visibility Architect, Integration Architect, Data Architect , Identity and Access Management Architect
• One or more Salesforce Accredited Professional Credentials such as: Financial Services Cloud Accredited Professional, Health Cloud Accredited Professional, Public Sector Solutions Accredited Professional, Revenue Cloud Consultant Accredited Professional
• Familiarity with the Salesforce Platform’s design patterns and limits ensuring strategic platform use
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

Thisposition ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $168,000 - $218,000 . The posted salary range r epresents the expected hiring range for PwC locations in major city c entres . Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is d etermined by your skills, experience, q ualifications and work location. I n addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications

Certifications not specified

Required Skills

Required Skills not specified

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}

Desired Languages

Desired Languages not specified

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process. The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html). Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez votre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).