sales supervisor - retail

Kiddie Kobbler; Richmond Hill; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail company in Richmond Hill is seeking a Sales Supervisor to oversee sales staff, manage inventory, and ensure customer satisfaction. The role requires strong communication and organizational skills, along with at least three years of experience in a retail setting. A valid driver's licence and college education are also necessary for this position. This is a full-time role offering $36.00 per hour.

Qualifications

• 3 years to less than 5 years of experience in retail.
• Ability to handle customer complaints and requests effectively.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Authorize payments and returns.
• Plan and develop retail displays.
• Manage inventory and sales reports.

Skills

Client focus

Excellent oral communication

Team player

Reliability

Attention to detail

Education

College/CEGEP

Tools

iOS

Microsoft Outlook

Job description

Job details

Sales Supervisor – Retail

Posted on November 20, 2025 by Kiddie Kobbler

Work Location: On site, Richmond Hill, ON L4C 5G2
Employment Type: Full time
Shift: Day, Evening, Weekend, Shift
Working Hours: 30–40 hours per week
Salary: $36.00 per hour
Start date: As soon as possible
Vacancies: 1

Overview

Languages: English

Education: College/CEGEP

Experience: 3 years to less than 5 years

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Plan and develop exhibits and displays for exhibitions, trade shows, conventions, retail spaces, and other events
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and coordinate activities of workers

Supervision

• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Computer and technology knowledge

• iOS
• Microsoft Outlook

Product or manufacturing design

• Personal care items
• Sporting goods and recreational items

Area of specialization

• Retail store

Additional information

Security and safety

• Criminal record check
• Credit check

Transportation / travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Ability to distinguish between colours
• Standing for extended periods

Own tools / equipment

• Computer
• Internet access
• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

Advertised until

2025-12-04