Sales Specialist

WECOPY FINTECH INC.; Burnaby; On-site; Full time

Job summary

A dynamic fintech company in Burnaby is seeking a motivated Sales Specialist to enhance sales and business development. The role involves managing client interactions, supporting product development, and driving brand recognition. Join a friendly team where your contributions matter and enjoy a flexible work environment with regular salary evaluations and bonuses.

Benefits

Paid time off

Wellness program

Motivational remuneration

Frequent bonuses

Qualifications

• 2+ years experience in Client Services.
• Excellent written and spoken English and Mandarin / Vietnamese / French / Turkish.

Responsibilities

• Develop customer systems and partner networks.
• Manage client interactions from first contact to resolution.
• Support Product Development and promotional programs.

Skills

Client Services

Communication

Problem-Solving

Organizational Skills

Time Management

Education

Post-secondary degree / diploma

Job description

We are seeking a highly motivated and results-driven Sales Specialist to join our team. As a Sales Specialist, you will be responsible for driving sales and business development in the [market] market.

What will be your agenda?

• Have +2 years’ experience in Client Services.
• Provide professional support to our clients (problem-solving, answering questions, phone calls). No cold calls.
• Be flexible to work rotating 8-hour shifts.
• Work with internal applications.
• If interested, write Forex, Stock, and Crypto-related articles.
• Possess excellent written and spoken English and Mandarin / Vietnamese / French / Turkish, with polished communication skills.
• Have a Post-secondary degree / diploma in a related field.

What are we expecting from you?

• Develop customer systems and partner networks to increase brand recognition and revenue.
• Support Product Development to enhance product value and market relevance.
• Assist in developing promotional programs, bonuses, and new ideas to improve customer retention and attract targeted customer groups.
• Manage each client interaction effectively from first contact to resolution.
• Assist clients in monitoring and managing accounts, either in person or over the phone.
• Collaborate with the team by respecting coworkers, staying dedicated, and updating on routine activities.
• Stay current on WeMasterTrade's products, services, programs, policies, and procedures.
• Manage multiple inbound/outbound client support channels (phones, email, live chats, in-person).
• Resolve client issues professionally, escalating when necessary.
• Be highly motivated and results-oriented.
• Connect personally with customers to advise them clearly on the company's products.
• Have knowledge of Forex and Stock trading.
• Maintain good organizational skills, time management, and customer service orientation.

And why work for us?

• A place for self-realization with flexibility and openness to new ideas. Influence your projects and expand your skills.
• Represent a renowned brand in its industry.
• Work with a friendly, great team.
• Salary evaluations every 6 months.
• Engage in a dynamic environment.
• Receive training on financial markets and related topics.
• Enjoy motivational remuneration and frequent bonuses for good performance.
• Participate in company activities like poker, social events, etc.
• Access employee programs such as confidential counseling, health checks, and discounts.

If you are driven with a passion for sales and business development, we would love to hear from you. Apply now to join our team!

Note : This job description is not exhaustive. Employees may perform other duties as negotiated to meet organizational needs.

Job Types : Full-time, Part-time, Fixed-term contract, Casual

Part-time hours : 40 per week

Salary : $18.00 per hour

Benefits :

• Paid time off
• Wellness program

Flexible Language Requirement :

• French not required

Schedule :

• 8-hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overtime

Supplemental pay types :

Ability to commute / relocate :

• Burnaby, BC V5H 0J2: reliably commute or plan to relocate before starting work (required)