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A logistics management company is looking for a Client Development Specialist in Vancouver. The role requires managing overseas warehouse clients, ensuring client satisfaction, and developing actionable growth plans. Candidates should have a Bachelor's degree and at least 1 year in business development or logistics. This position offers a salary range of $50,000 to $80,000 CAD and benefits like dental and medical insurance.
Overseas Warehouse Client Development & Account Management
Proactively develop and maintain overseas warehouse clients, achieving comprehensive coverage of key accounts including but not limited to platform-certified warehouses, mid-tier overseas warehouses, and other clients with business needs. Drive cross-selling/upselling initiatives and establish long-term partnerships with assigned clients. Conduct regular check-ins to ensure client satisfaction and resolve operational issues promptly.
Monitor daily order fluctuations at partner warehouses; identify sales signals (e.g., client business expansion, service gaps) and translate insights into actionable revenue growth plans (submit to Account Managers/Operations).
Collaborate with operations teams on warehouse site visits to diagnose service penetration gaps (vs. competitors) and develop UNI logistics label promotion strategies to directly boost market share and client stickiness.
Proactively uncover incremental demand during client visits (e.g., ad-hoc transportation, customized services), converting off-platform opportunities into qualified sales leads to drive SMB and new client acquisitions.
Document service gaps, competitor strategies, and client feedback; share insights with HQ to optimize U.S. market approaches.
Submit weekly reports covering warehouse KPIs, client engagement outcomes, and lead conversion progress.
Education & Experience
Skills & Competencies
Preferred Qualifications
Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training programs
Salary range $50,000 to $80,000 CAD