Sales Rep

Chad Management Group; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading management company in Canada is seeking a Sales and Merchandising Specialist to manage retail accounts and drive sales growth. The ideal candidate will have over 3 years of experience in the CPG industry, exceptional problem-solving skills, and a results-driven mindset. This field-based role offers the chance to build lasting relationships and actively contribute to sales processes. Flexibility for travel is required for this position.

Qualifications

• Minimum of 3 years of experience in CPG, field sales, merchandising, or retail account management.
• Must reside in the outlined region.
• Valid driver's license and reliable transportation required.

Responsibilities

• Manage territory coverage and sell to existing accounts.
• Build distribution during new product launches.
• Proactively generate new business through cold calling and follow-ups.

Skills

Extraordinary customer service

Strong communication

Problem-solving skills

Negotiation abilities

Detail oriented

Adaptable to change

Education

Post-Secondary education

Tools

Mobile apps

CRM tools

Job description

We are seeking a highly motivated Sales and Merchandising Specialist with experience in the CPG industry. The successful candidate will be responsible for managing accounts in both urban and rural communities, with a strong focus on growth and relationship building. If you are enthusiastic, growth-minded, dedicated and have three or more years of sales experience, we want to hear from you!

Do you see opportunities on every shelf, every visit? Do you thrive on solving problems rather than just reporting them? If so, we want you on our team!

As a Sales Specialist, you’ll be responsible for managing a designated territory of retail accounts, driving sales growth, and ensuring top-tier merchandising standards. But we’re not just looking for someone to check boxes, we’re looking for someone who thinks outside the box, closes gaps, grows the right brands in the right accounts, and builds lasting relationships that deliver results.

Primary Job Responsibilities

• Manage territory coverage, selling to existing accounts within the grocery chain and specialty/health independent channels according to a call schedule
• Present products from the portfolio and build distribution during new product launches
• Proactively generate new business through cold calling, prospecting and follow-ups
• Establish, develop and maintain a strong, positive business relationships with store managers and staff
• Take orders for replenishment and identify opportunities for incremental sales
• Maintain and expand the existing customer base within the assigned territory
• Ensure planogram compliance and proper product placement in stores
• Execute promotional programs and track compliance
• Identify and resolve out of stock situations in coordination with the store and KAMs
• Capture store level photos and data to report on execution and opportunities
• Provide territory feedback and insights to management on competitive pricing, promotions and industry trends
• Complete daily visit logs and maintain accurate CRM records
• Represent the company professionally and act as a brand ambassador at all times
• Attend up to two trade shows per year
• Other duties as assigned

Required Qualifications

• Must reside in the outlined region
• Extraordinary customer service, communication and problem-solving skills
• Minimum of 3 years of experience (CPG or food industry preferred), field sales, merchandising, or retail account management
• Post-Secondary education
• Strong relationship building skills in time constrained environments
• Comfortable working independently and taking accountability
• Results-driven
• Proficient with mobile apps and CRM tools (training provided)
• Valid driver’s license and reliable transportation (daily travel required)

Skills & Competencies

• Strong communication and negotiation abilities
• Detail oriented with good organizational skills
• Ability to identify sales opportunities and act proactively
• Problem-solving mindset with a focus on customer service
• Self-motivated, dependable and adaptable to change
• Ability to meet at the Markham office occasionally

Working Conditions

• Field based role with approximately 90% of time spent in stores/on the road, 10% on administrative tasks
• Must maintain a dedicated home office space with reliable internet access for administrative tasks and virtual meetings
• Territory may include overnight travel depending on the geography
• Requires occasional lifting/moving of product displays or promotional material (up to 30lbs)

What sets you apart (Because It Matters)

• You don’t just identify issues, you fix them.
• You spot opportunities that others miss and act on them.
• You bring an entrepreneurial spirit to every store visit.
• You’re a self-starter who thrives in fast-paced environments.
• You build trust and rapport with clients, turning challenges into wins.