Sales Product Advisor - Crown Toyota

Crown Automotive Group Winnipeg; Winnipeg; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading automotive group in Winnipeg is looking for a Sales Product Advisor to join their dynamic sales team. You will serve as a product expert, providing exceptional customer service and understanding client needs to recommend the right vehicles. The ideal candidate will have a Class 5 Driver's license, with 1-3 years of sales or customer service experience. The company offers a competitive performance-based salary, comprehensive benefits, and opportunities for career advancement.

Benefits

Comprehensive Benefits Package including extended health, dental, vision

Discounted fitness membership

Associate Referral Bonus Program

Career advancement opportunities

Access to corporate concierge discount service

Qualifications

• Must have valid Class 5 Driver's license.
• 1-3 years sales, hospitality or customer service experience preferred.
• Ability to deliver a great customer service experience.

Responsibilities

• Develop and maintain relationships with clients.
• Generate and respond to customer lead inquiries.
• Engage customers with test drives and video walkarounds.

Skills

Customer service experience

Strong communication skills

Interpersonal skills

Ability to learn new products

Job description

Job Type: Full-Time

Salary plus Performance Bonus

Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships. We are proud to be recognized as one of Canada’s Best Managed Companies and an Aon Hewitt Best Employer – Platinum Level. As one of Manitoba’s fastest-growing dealerships, we offer exceptional service and exciting career opportunities in a dynamic industry.

We have a great opportunity for a Sales Product Advisor to join our high performing, passionate sales teams within our dealerships as we are one of the largest automotive groups in Manitoba driving excellence for over 38 years in the Winnipeg Market specializing in import brands. As a Sales Product Advisor, you will be a product expert to provide quality customer service, and understand our client’s unique needs to recommend the best solutions and right vehicle to fit.

We offer a competitive performance-based salary and encouraging team environment, as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals.

After the initial 90 days of comprehensive training, success will mean having the ability and skills to work with multiple computer programs, while being the first point of contact for our dealerships.

Additional Crown Auto Group Employee Perks:

• Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
• Discounted fitness membership
• Associate Referral Bonus Program
• Career advancement- most of promotions are from within the company
• Access to PerkoPolis. (Canada's leading corporate concierge discount service)

Requirements:

• Must have valid Class 5 Driver's license
• 1-3 years sales, hospitality or customer service experience preferred
• Ability to deliver a great customer service experience and be invigorated by personal interaction
• Ability to learn new products and keep current with the latest technology
• Strong communication and interpersonal skills that allow you to build relationships

Responsibilities:

• Develop and maintain relationships with clients, giving an exceptional experience from initial inquiry/welcome to final delivery
• Generate and respond to customer lead inquiries to set daily appointments
• Reach out to personal and dealership database to sell vehicles
• Engage customers with test drives and video walkarounds
• Coordinate to ensure vehicle is ready for customer pickup and demonstrate key features and technology to clients during vehicle pickup
• Provide a bridge between sales and service departments for all new clients
• Use industry leading technology to track customer contacts and interaction

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.