Sales / Leasing Agent

TerraCorp Management; Waterloo; On-site; CAD 40,000 - 50,000; Full time

Job summary

A property management company in the Region of Waterloo is seeking a Leasing Agent to manage the leasing process and assist clients. The ideal candidate will have retail sales or customer service experience, exceptional communication skills, and a goal-oriented attitude. Responsibilities include handling leasing paperwork, conducting tours, and providing top-notch customer service. The role offers free on-site parking and support in a diverse work environment.

Benefits

Free on-site parking

Company Events

Employee Assistance Program

Qualifications

• 2-3 years prior retail sales or customer service experience.
• Ability to work in a fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Manage and maintain occupancy levels through closing techniques.
• Handle all aspects of the leasing process and resident support.
• Demonstrate adherence to leasing processes and policies.

Skills

Retail sales experience

Customer service experience

Sales-driven attitude

Communication skills

Job description

Overview

Office Administrator & HR Professional | 5+ Years’ Experience in Administrative Operations, Payroll, Recruitment

WHO WE ARE

Auburn Group of Companies has enjoyed success in the real estate industry for over 60 years. Our multifaceted company is known throughout southwestern Ontario for Auburn Developments, Auburn Homes for one and two-story condos, TerraCorp Management for residential and commercial property management, and Stonerise Construction for developing and building high-rises.

As we continue to grow and find success in building and managing communities, we continue to build our talented and committed team. We are currently looking to fill the position of Leasing Agent to work within our Kitchener, Waterloo & Guelph buildings.

ABOUT THE ROLE

TerraCorp Management is seeking a Leasing Agent to assist clients, show available units, and provide exceptional service throughout the leasing process.

As a Leasing Agent you will :

• Manage and maintain occupancy levels by applying experienced closing techniques
• Be responsible for all aspects of the leasing process, including leasing apartments, preparing lease paperwork, leasing administration, and assisting new residents through the move-in process
• Schedule, organize and lead tours
• Promptly and professionally address phone calls and emails
• Qualify prospective residents to determine their needs and suitability as candidates
• Provide exceptional customer service and be able to sell the brand as well as highlight the benefits of amenities of the community
• Maximize follow-up programs associated with new rental applications and incoming service for new residents
• Demonstrate high standards of product knowledge, adherence to leasing processes and policies
• Assist with completing weekly, monthly, and special reports as needed
• Provide support in monthly audits to ensure leasing and operational success
• Other duties as assigned

WHAT’S IN IT FOR YOU

• Free on-site parking
• Company Events
• Employee Assistance Program

WHAT YOU’LL NEED TO SUCCEED

• 2-3 years prior retail sales or customer service experience
• Ability to work in a fast-paced environment
• Sales-driven and goal-oriented attitude
• Excellent written and verbal communication skills
• Basic computer and math skills
• Ability to build relationships with customers
• Adjust quickly to changing priorities and conditions

At TerraCorp. Management, we are committed to being a property management company that people can trust, providing you with a place you can proudly call home.

We are strongly committed to employment equity, and we support diversity. If you require accommodation during the application process, please advise in your cover letter.

By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status or work permit.

We thank all applicants for your interest in working as part of our team. Only those applicants selected to move forward in the recruitment process will be contacted.