Sales Development Representative

Encore Travel; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

A travel service company in Montreal seeks a Sales Development Representative to generate new business opportunities through lead qualification and pipeline development. The role involves initial outreach to prospects, maintaining CRM data, and drafting RFP responses. Ideal candidates are self-motivated, have 1-3 years of relevant experience, and enjoy a collaborative work environment. Join us to reshape modern corporate travel with a supportive team and focus on personal development.

Qualifications

• 1 to 3 years of experience in sales development, account coordination, or business development.
• Experience in corporate travel or a related industry is preferred.
• Ability to work independently and take ownership.

Responsibilities

• Conduct initial outreach to prospects via calls, emails, and LinkedIn.
• Maintain all lead and account information in the CRM accurately.
• Draft high-quality RFP responses and support proposal preparations.

Skills

Sales development experience

Strong communication skills

CRM proficiency

Attention to detail

Tools

Zoho

Job description

Encore Corporate Travel is looking for a Sales Development Representative who thrives in a fast moving, growth oriented environment. This person will play a critical role in generating new business opportunities by opening and qualifying leads, creating a strong first impression with prospective clients, and supporting the sales team with accurate data and well structured proposals. The right candidate is self driven, curious, and eager to learn, with a strong interest in corporate travel and technology powered service.

Key Responsibilities

Lead Qualification and Pipeline Development

• Conduct initial outreach to inbound and outbound prospects, including calls, emails, and LinkedIn engagement
• Hold discovery meetings to understand prospect needs and determine fit
• Qualify opportunities based on defined criteria and schedule follow up meetings for the Sales Executive
• Maintain a healthy pipeline of active prospects through consistent and proactive engagement

CRM Management

• Ensure all lead and account information in the CRM is accurate, complete, and up to date
• Track activities, status changes, and next steps to maintain clear visibility for the broader sales team
• Support reporting efforts by maintaining clean data and following established CRM processes

RFP Writing and Proposal Support

• Draft high quality RFP responses that clearly communicate Encore’s value, service model, and capabilities
• Collaborate with internal teams to gather required information for proposal documents
• Maintain a library of standard content that speeds up the RFP creation process
• Assist the Sales Executive in preparing tailored proposals and presentations

Requirements

Required Skills and Experience

• 1 to 3 years of experience in sales development, account coordination, or business development
• Experience in corporate travel, travel management, or a related industry is strongly preferred
• Strong communication skills and a professional presence in writing and in meetings
• Comfortable managing multiple priorities at once with strong attention to detail
• Proficiency with CRM tools, ideally Zoho
• Ability to work independently with a high level of ownership and follow through

Personal Attributes

• Self motivated with a strong work ethic
• Driven to learn and continuously improve
• Positive attitude with a collaborative mindset
• Comfortable engaging executives and decision makers

Benefits

Why Join Encore

You will be part of a growing team that is reshaping modern corporate travel. We combine high touch service with advanced technology to deliver an unmatched traveler experience. Joining Encore means working with smart, supportive colleagues and having a real impact on company growth.