Sales Associate - Northland Volkswagen

Cambridge Housing Authority; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading automotive dealership in Calgary is seeking a Sales Associate to assist customers through the vehicle purchase process. The ideal candidate will have at least 3 years of customer-facing experience and possess outstanding communication skills. Responsibilities include greeting customers, answering inquiries about vehicles, and following up with clients for repeat business. This is a full-time role with immediate hire availability, ideal for those motivated by strong customer satisfaction and sales performance.

Qualifications

• Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle.
• Possession of a current, valid CA-issued Driver's License and acceptable Driver's Abstract.
• Must submit to and adequately pass a pre-employment background and MVR screen prior to employment.

Responsibilities

• Greet and assist customers entering the showroom floor.
• Answer questions about new and used cars, applications processes, and financing.
• Maintain an up-to-date customer database to drive sales.
• Follow up with previously sold clients for repeat business.

Skills

Outstanding communication skills

Interpersonal skills

Negotiation skills

Customer-facing experience

Job description

Join the ride!

Position : Sales Associate
Dealership: Northland Volkswagen
Location: Calgary, AB
Classification: Full-Time, Immediate Hire

Northland Volkswagen is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long‑lasting, trust‑based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast‑paced, non‑stop, and a little unpredictable—and we love it.

Your area of focus.

The Automotive Sales Representative interacts with customers online, over the phone and in‑person to guide them through the vehicle purchase process. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations all while focusing on providing an exceptional experience. Our ideal candidate has at least 3 years of customer‑facing experience, a “hunter” mentality with the ability to stay self‑focused, and an impressive track record of building relationships to retain customers.

What drives your day-to-day?

• Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction.
• Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a ‘subject matter expert’.
• Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms.
• Maintain an up‑to‑date customer database to drive current and future automotive sales for the dealership.
• Present used and new cars through test drives, demonstrations, and dealership walk‑throughs.
• Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies.
• Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met.
• Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction.
• Stay current on required dealer group and manufacturer training.
• Other duties as assigned by store leadership.

What are the must‑haves…

• Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle.
• Possession of authorized documentation required to gain employment, in addition to having a current, valid CA‑issued Driver's License and acceptable Driver's Abstract.
• Must submit to and adequately pass a pre‑employment background and MVR screen prior to employment.