Sales Associate

KIDS FOOT LOCKER; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in athletic footwear and apparel seeks a friendly and enthusiastic Retail Associate to join their team in Toronto. The ideal candidate will connect easily with customers of all ages, deliver an outstanding shopping experience, and work collaboratively to meet personal and store goals. Flexible availability is a must for this hourly position, offering $17.55 per hour along with opportunities for professional growth.

Qualifications

• 0-3 years of retail experience.
• Confident and comfortable engaging customers.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Ensuring high levels of customer satisfaction through knowledgeable service.
• Delivering sales and outstanding customer experience.
• Maintaining personal and productivity goals.

Skills

Customer satisfaction

Retail experience

Product knowledge

Teamwork

Job description

Overview

You are a natural at putting Customers at ease, and enjoy starting up natural, friendly conversations. It’s just as easy for you to connect with kids as it is with their parents. You enjoy sharing your enthusiasm for kids’ athletic sneakers and apparel. It’s easy for you to adapt to different types of Customers, and you resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $17.55 / hour

In compliance with Bill 190