Sales Associate

BoxLunch & Hot Topic; Niagara-on-the-Lake; On-site; CAD 30,000 - 60,000; Part time

Job summary

A retail company is seeking team members for their store in Niagara-on-the-Lake, Ontario. The role focuses on providing an exceptional shopping experience, maintaining visual standards, and using product knowledge to boost sales. A passion for pop culture and music is appreciated. Candidates should possess customer service skills and the ability to lift merchandise. This is a dynamic and engaging position suitable for those who thrive in team environments.

Qualifications

• Previous experience in a retail environment, preferably with pop culture.
• Excellent communication and collaboration skills.
• Ability to lift boxes weighing up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience.
• Maintain visual standards on the sales floor.
• Process sales transactions and drive add-on sales.

Skills

Customer service

Sales skills

Team collaboration

Job description

WHAT YOU\'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They\'ll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you\'ll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You\'ll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don\'t like it when spells are stolen. You\'ll work with Store Management to ensure there\'s no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you\'ll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

WHAT YOU\'LL NEED

• Previous experience working in a retail environment. If you love music and pop culture, you\'re in the right place!
• Superpowers in providing customer service and selling
• You\'ll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds