Sales Associate

Andrew Peller Limited; Greater Napanee; On-site; CAD 30,000 - 60,000; Part time

Job summary

A prominent wine retailer in Ontario seeks passionate sales individuals for customer service roles. As part of a close-knit team, you will ensure customer satisfaction, assist with purchases, and provide product knowledge. Ideal candidates should possess 2 years of customer service experience, Smart Serve Certification, and the ability to lift 40lbs. The position offers competitive pay, a monthly wine allotment, and extensive training opportunities. Flexibility in scheduling is required, including evenings and weekends.

Benefits

Competitive hourly rate with annual increases

Monthly wine allotment

Employee discount on products

Employee Assistance Program

Employee Wellness Program

Qualifications

• 2 years of customer service experience required.
• Flexibility to work days, evenings, weekends, and holidays is essential.

Responsibilities

• Ensure total customer satisfaction and outstanding customer service is provided.
• Assist customers with product information and purchases.
• Handle cash and accurately balance the till.

Skills

Guest/customer service excellence focus

Experience with point of sale systems

Ability to lift 40lbs

Education

Smart Serve Certification

Tools

Windows applications (Word, Excel, Outlook)

Job description

#BeExtraordinary

At The Wine Shop we look forward to celebrating every occasion with our customers! Whether they’re hosting a dinner party, enjoying a solo glass, celebrating a birthday, or maybe an engagement — our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way.

As part of Andrew Peller Limited (APL) we deliver the perfect brand experience for every lifestyle, occasion, and generation.

We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are seeking professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience required
• Smart Serve Certification
• Working knowledge of Windows application including Word, Excel and Outlook
• Flexibility to work days, evenings, weekends and holidays
• Ability to consistently lift 40lbs on a regular basis

This teammate will be accountable for:

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• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team's efforts.

We offer:

• Competitive hourly rate with annual increases
• Monthly wine allotment
• Best-in-class wine education and development
• Employee discount on products
• Employee Assistance Program & Employee Wellness Program

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

Accommodation

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [e-mail]

Equal Opportunity Employment

At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.