Sales Account Manager - Bilingual

Vecima Networks Inc.; Burnaby; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading tech company in Canada is seeking a Sales Account Manager to develop long-term customer relationships and oversee sales. This role requires fluency in English and French and involves managing accounts, prospecting sales, resolving customer issues, and utilizing CRM for sales activities. Competitive compensation and opportunities for growth are offered.

Benefits

Competitive compensation and benefits package

Qualifications

• Fluent in English and French.
• Ability to work independently and manage a portfolio of accounts.

Responsibilities

• Prospect, qualify, demo and close new sales.
• Manage a portfolio of accounts to achieve long-term success.
• Resolve conflicts and provide solutions to customers.
• Use CRM to manage all sales activities.

Skills

Strong verbal and written communication skills (fluent in English and French)

Highly motivated and ambitious self-starter

Creative and innovative

Team player

Highly organized, detail oriented and dependable

Job description

Vecima Networks is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in homes, businesses, and everywhere people connect. We help our customers evolve their networks with cloud-based solutions that deliver ground-breaking speed, superior video quality, and exciting new services to their subscribers. Learn more at vecima.com.

Vecima’s Telematics Division is fueled by the innovation, leadership and passion of today’s top talent. Our product is the most successful Internet of Things (IoT) application – GPS fleet tracking. We are taking our solution to the next level in tracking additional assets in the IoT world. Join Vecima and work in an environment that values teamwork and communication, rewards innovation and achievement, and fosters growth and opportunity in your career.

Position Summary :

The Sales Account Manager is responsible for developing long-term relationships with customers and overseeing sales within our Direct and Indirect channels. As a Sales Account Manager, you are fluent in English and French, and should work to satisfy customers\'s needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

Overview / Responsibilities

Duties include (but are not limited to):

Direct Channel (100%)

• Prospect, qualify, demo and close new sales using leads generated from trade shows, from digital marketing or cold calling
• Manage a portfolio of accounts to achieve long-term success
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
• Use CRM to manage all sales activities

Competencies :

• Strong verbal and written communication skills (fluent in English and French)
• Highly motivated and ambitious self-starter with the ability to work independently
• Creative and innovative
• Willingness to participate in projects outside of the core job description
• Team player
• Highly organized, detail oriented and dependable
• A keen interest in learning a new technology, including IoT applications, understanding the principles, and teaching this technology to others

At Vecima, everyone contributes and makes an impact. We foster an open, caring, and innovative work environment where creativity and communication thrive. We always strive to be our best and recognize achievements and wins that fuel individual and company growth. Together, we create the breakthroughs that lead the industry forward.

Vecima offers a competitive compensation and benefits package and strives to provide a challenging work environment that can foster skill development and personal career growth for all employees.

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

We are fueled by the innovation, leadership, and passion of today’s top talent. If you are looking for a challenging and rewarding career as a Sales Account Manager we want to hear from you!

Vecima Recruitment Process

Vecima takes great care to protect your privacy and personal information throughout the recruitment process.

Submit your application

• Follow the application instructions carefully
• Complete all required fields and upload necessary documents

Initial Screening

• If shortlisted, you will receive an email or phone call from a Vecima HR Business Partner for :
• A brief conversation about your background
• Basic questions about availability, salary expectations, and interest in the role

Interviews

• Phone / Video Interviews : First round with HR or the hiring manager
• Technical / Skills Assessments : If applicable, complete a test or assignment
• In-Person or Final Interviews : Meet with hiring managers or team members; could be a panel

Reference & Background Checks

• Provide professional references upon request
• Be prepared for employment or education verification, and a criminal background check

Job Offer

• All job offers will come from Vecima’s UKG Applicant Tracking System
• Review the verbal and written offer carefully

Onboarding Preparation

• Complete paperwork and pre-employment requirements
• Get details on your first day, orientation, and whom to contact