RV Service Advisor – Customer-First, Detail-Driven

Traveland RV Supercentre; Grande Prairie; On-site; CAD 40,000 - 55,000; Full time

Job summary

An RV dealership is seeking a Service Advisor who excels in customer service and communication. The ideal candidate will have a high school diploma and enjoy interacting with customers, scheduling appointments, and coordinating with technicians. Responsibilities include greeting customers, providing accurate repair estimates, upselling services, and ensuring customer satisfaction. With incentives such as catered lunches and RRSP matching, this role focuses on delivering top-notch service in the recreational vehicle industry.

Benefits

Canada Life Coverage

Catered Lunch, Monthly

Incentive Staff Trip

RRSP Matching

Qualifications

• Must possess a high school diploma or equivalency degree.
• Experience in a service-related position is preferred but not required.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet service department customers promptly and courteously.
• Listen to customers and articulate repair needs to technicians.
• Upsell recommended services using low-pressure methods.
• Provide estimates of repair and maintenance costs.
• Follow up on repairs and inform customers of progress.
• Sell and manage extended warranties.

Skills

Customer service

Communication

Detail-oriented

Education

High school diploma or equivalency degree

Job description

An RV dealership is seeking a Service Advisor who excels in customer service and communication. The ideal candidate will have a high school diploma and enjoy interacting with customers, scheduling appointments, and coordinating with technicians. Responsibilities include greeting customers, providing accurate repair estimates, upselling services, and ensuring customer satisfaction. With incentives such as catered lunches and RRSP matching, this role focuses on delivering top-notch service in the recreational vehicle industry.