Route Driver

SEEL; Alnwick Parish; On-site; CAD 40,000 - 50,000; Full time

Job summary

A recycling services provider in Canada is seeking an Appliance Removal Driver. You will operate a 26-foot box truck for scheduled appliance pickups, ensuring excellent customer interaction and meeting performance targets. The role requires 2-3 years of truck driving experience, a valid chauffeur license, and strong communication skills. Successful candidates must also pass a criminal background check and DOT Physical.

Qualifications

• Valid chauffeur license and good driving record.
• 2-3 years of experience operating 26-foot box trucks (with air brakes).
• Excellent communication and customer service skills.

Responsibilities

• Lead the daily Appliance Pickup Process as the primary driver.
• Operate a 26’ box truck for appliance pickups.
• Meet established Key Performance Indicators.

Skills

Excellent communication

Customer service

Interpersonal skills

Problem-solving

Education

Valid chauffeur license

2-3 years of experience operating 26-foot box trucks

Tools

Handheld mobile devices

Computer devices

Job description

JOB SUMMARY

Under the direction of the Program Manager, the Appliance Removal Driver will lead the daily Appliance Pickup Process. Utilizing a 26-foot Box truck they will respond to prescheduled appointments to collect appliances to be recycled while ensuring high quality customer interaction.

DUTIES AND RESPONSIBILITIES

• Primarily works as the lead for a two-man crew to safely remove appliances from the customer home. This includes travel time, meeting with customers, and removing identified appliances.
• Operating a 26’ box truck, with lift gate, to complete pre-scheduled appointments
• Meet established daily, weekly, and monthly Key Performance Indicators
• Display professional appearance
• Track/Report pickups and deliveries using mobile or handheld device.
• Collaborate with the program’s team/leadership to identify and recommend areas of improvement
• Load and unload appliances with assistance
• The ability to lift at least 100 pounds with manual equipment such as shoulder straps/shoulder dolly.
• Perform related work as required

QUALIFICATIONS

• Valid chauffeur license and good driving record
• 2 – 3 years of experience operating 26-foot box trucks (with air brakes)
• Excellent communication, customer service, and interpersonal skills
• Professional appearance
• Ability to use and operate handheld mobile or computer devices
• Exercises good judgment and maintain safety requirements at all times
• Able to lead, motivate, be diplomatic, and build positive rapport with customers
• Able to communicate with technical and non-technical individuals
• Able to work independently and with a team
• Able to work flexible schedule, including evenings and weekends
• Able to bend, stoop, and reach
• Must be able to pass criminal background check, drug screening, and DOT Physical

MINIMUM REQUIREMENTS

• Able to work in very fast-paced environment and meet deadlines.
• Problem-solver: Able to respond to diverse set of challenges in the field and do whatever it takes to meet project deliverables on schedule.
• Ability to communicate effectively with peers, supervisors, and customers
• Ability to pass a DOT Physical
• Able to lift 75 lbs. or more and maneuver load safely.

PREFERRED QUALIFICATIONS

• 1 year of furniture or appliance delivery experience (loading and unloading)
• 2-3 years of customer service experience
• Experience with Customer Management Systems/Databases