Room Division Manager

Sodexo Canada Ltd; San Juan de Terranova; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading service provider in Canada is seeking a Rooms Division Manager to oversee operations at a Remote Site lodge. This role requires strong leadership skills and a background in hospitality management. The ideal candidate will manage staff, ensure customer satisfaction, and uphold key performance indicators. Competitive compensation and benefits are offered, along with opportunities for growth.

Benefits

Flexible work environment

Competitive compensation and benefits

Training and development programs

Opportunities for growth

Commitment to sustainability and diversity

Qualifications

• 5 years of hospitality and rooms experience.
• Valid Class 5 Driver’s License.

Responsibilities

• Lead a team of staff members at a Remote Site lodge.
• Oversee all Rooms Division services as required by the contract.
• Coordinate performance reviews between the customers and Sodexo.
• Maintain key performance indicators for client satisfaction.

Skills

Strong customer service skills

Management experience leading teams

Education

Bachelor’s Degree or Diploma in Hospitality Management or Business

Job description

Job Description

How You’ll Make an Impact :

• In your new role as Rooms Division Manager for our client, you will lead a team of staff members to excellence at our Remote Site lodge. This lodge supports a large client base with food service, rooms division, housekeeping, fitness, recreation, and health and safety.
• Oversee all Rooms Division services as required by the contract and as requested by our client.
• Coordinate and promote proactive performance reviews between the customers/clients and Sodexo.
• Ensure seamless integration and performance of services for all teams involved with the account's success.
• Maintain all key performance indicators, including high levels of client and customer satisfaction, account retention, strong employee development and retention, achievement of financial goals, and developing future business growth opportunities.
• Investigate opportunities to expand existing services or offer additional services to the client.

Qualifications

What You’ll Need to Succeed :

• Bachelor’s Degree or Diploma in Hospitality Management or Business
• Valid Class 5 Driver’s License
• 5 years of hospitality and rooms experience
• Strong customer service skills
• Management experience leading teams

Additional Information

What Makes Sodexo Different :

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our actions have a big impact. We offer a flexible work environment, competitive compensation and benefits, training and development programs, opportunities for growth, and a commitment to sustainability and diversity. We are an award-winning employer recognized for our efforts in these areas.

Sodexo is committed to employment equity and diversity. We do not discriminate against any employee or applicant based on protected classes. We welcome applications from people with disabilities, and accommodations are available upon request.

We prioritize safety and health, requiring all new hires in healthcare settings to be fully vaccinated against COVID-19, with potential vaccination requirements based on location and scope.

Thank you for your interest in Sodexo. Only candidates under consideration will be contacted.

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