Room Attendant Jasper AB Terracana Ranch Resort

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A seasonal resort hotel in Alberta is seeking a Room Attendant to maintain high standards of cleanliness and guest satisfaction. Responsibilities include cleaning guest rooms, collaborating with other departments, and ensuring efficient room turnovers. The ideal candidate is detail-oriented and able to work both independently and within a team. Offers furnished staff accommodation and hotel discounts, with a pay rate starting at $19 per hour.

Benefits

Furnished staff accommodation

Hotel discounts

On-site parking

Qualifications

• Strong attention to detail to ensure rooms are clean.
• Ability to work efficiently and independently.
• Customer-oriented with good team collaboration.

Responsibilities

• Perform thorough cleaning of guest rooms.
• Coordinate with front desk for timely turnovers.
• Maintain high standards of hygiene and cleanliness.

Skills

Attention to detail

Customer-oriented

Time management

Job description

Room Attendant Jasper AB Terracana Ranch Resort

At INNHotels, we bring Canada's vibrant tourism, culture, and history to life for our guests, and it all starts with our fantastic team. Our success in hospitality, sustainability, and community development is powered by passionate individuals like you.

This seasonal role is located at Terracana Ranch Resort in the Robson Valley, located about one hour away from Jasper, Alberta.

We are seeking enthusiastic and dedicated individuals to join our team for the upcoming season. We offer flexible contract options, with both 4-month and 6-month contracts available. Start dates will be in April with all contracts concluding in October. This is a seasonal position; we are unable to offer PR assistance or LMIA.

Job Summary

JOB SUMMARY: The Housekeeping Attendant role is crucial to maintaining our high standards of cleanliness and guest satisfaction. You will actively collaborate with all departments to ensure a seamless and enjoyable experience for our guests. The ideal candidate will excel in productivity and have a passion for cleanliness and providing excellent service.

Responsibilities

• Room Cleaning and Maintenance
  • Perform thorough cleaning of guest rooms, including vacuuming, dusting, changing bed linens, and replenishing amenities.
  • Ensure all kitchenettes are properly cleaned and stocked with essential items.
  • Stripping all linens and assisting with the laundry.
  • Report any maintenance issues or damage to the appropriate department.
• Collaboration with Other Departments
  • Actively participate in cross-departmental training, communication, and collaboration.
  • Coordinate with front desk staff to ensure timely room turnovers and accommodate guest requests.
  • Work closely with maintenance and management to address any issues affecting guest satisfaction.
• Productivity and Time Management
  • Implement efficient cleaning routines to maximize productivity.
  • Adhere to a strict schedule for room turnovers and prioritize tasks to meet operational demands.
  • Report any challenges affecting productivity to the housekeeping supervisor.
• Quality Assurance
  • Maintain high standards of cleanliness and presentation in all areas of the hotel.
  • Conduct thorough inspections of rooms to ensure accuracy and attention to detail.
  • Respond promptly to guest feedback and take corrective action as needed.
  • Adhere to rules regarding health & safety and follow all company policies and procedures.
  • Ensure all lost property is properly logged and returned to owner.
• Hotel Amenities and Facilities
  • Assist in maintaining the cleanliness and orderliness of common areas of the property.
  • Monitor and replenish cleaning supplies and amenities in work areas.
  • Monitor consumables inventory and replace as appropriate.

Qualifications

• Ability to nurture a good working relationship with your team and other departments, such as reception and maintenance.
• Strong attention to detail to ensure rooms are spick and span, well serviced and that equipment is stored safely.
• A stickler for health and safety.
• Approachable and positive but firm with a huge level of personal integrity that leads by example.
• Ability to work efficiently and effectively with minimal supervision, independently and as part of a team.
• Able to work in a fast-paced environment.
• Strong time management skills and ability to juggle many duties.
• Customer-oriented.

Requirements

• Valid driver’s licence is mandatory.
• This is a physically demanding role. Candidate must be able to do full days of physical work. Candidates must be able to safely bend, lift and carry up to 50 lbs.
• For periods of the day, you will be required to be outside in the elements, regardless of weather.
• Previous housekeeping experience in a hotel setting is preferred.
• Computer & Microsoft Software Literacy is an asset.

Benefits and Schedule

• Furnished staff accommodation available.
• Hotel discounts as part of the INNHotels family of hotels.
• On-site parking.
• Note: Work schedule is based on occupancy levels. This role requires someone who can work both weekdays, weekends, and holidays.
• Pay: From $19.00 per hour.
• Contract type: Full-time, Fixed term contract, Seasonal (6 months).