Room Attendant

Saltmoore; Whitby; On-site; Full time

Job summary

An established industry player in luxury hospitality is seeking enthusiastic Room Attendants to join their team. This role offers a unique opportunity to work in a wellness-led sanctuary, where attention to detail and a genuine desire to provide outstanding customer service are paramount. As part of a dedicated team, you will ensure that guests have an exceptional experience from start to finish. With competitive pay, benefits, and opportunities for training and development, this position is perfect for those looking to grow in a vibrant and supportive environment. If you are reliable, punctual, and passionate about hospitality, this could be the perfect role for you.

Benefits

Competitive pay with annual reviews

Share of Service Charge

Enhanced Sick, Maternity, and Paternity pay

Employee discounts on Food and Beverage

Training and Development opportunities

Employee recognition awards

Cycle to work scheme

Free Parking

Uniform

Qualifications

• Strong work ethic and professionalism are essential.
• Experience in housekeeping is desirable but not mandatory.

Responsibilities

• Maintain exceptional levels of customer service throughout guests' journey.
• Work closely with other departments to deliver seamless service.

Skills

Team player

Attention to detail

Customer service

Problem solving

Communication skills

Housekeeping experience

Job description

Full-Time & Part-Time Hours Available - £11.50 per hour

Nestled between the wild North Sea and the heather-draped moors, our name Saltmoore serves as a literal and evocative reflection of these two distinct yet harmoniously intertwined landscapes. The 19th century estate has been completely reimagined, redefining luxury hospitality. Saltmoore is a wellness-led sanctuary, providing guests with a sense of place.

Following our successful opening, and with the business expanding as we prepare for the season, we are excited to announce that we are looking for enthusiastic and dedicated individuals to join our team.

About You and the Room Attendant Role

1. A good work ethic and team player
2. Professionalism and excellent attention to detail
3. Enthusiastic attitude with a willingness to learn
4. Reliable, respectful and punctual
5. Forward thinking and problem solving
6. Genuine desire to provide outstanding customer service
7. Housekeeping experience desirable
8. Maintain exceptional levels of customer service throughout the guests' journey
9. Be highly organised with the ability to prioritise workloads
10. Work closely with other departments and teams to deliver a seamless service
11. Have great communication with all staff and guests alike
12. Excellent eye for detail

This position will work on a shift pattern, including weekends and bank holidays. Hours will be between 8am-9pm.

Benefits

1. Competitive pay with annual pay reviews
2. Share of Service Charge to all employees paid monthly
3. Enhanced Sick pay, Maternity pay and Paternity pay
4. Additional holiday entitlement based on length of service
5. Employee Referral Scheme – opportunity to earn £100 with each successful recommendation
6. Employee discount on Food and Beverage outlets, Spa Treatments and Spa products
7. Employee discounted Room Rate of £50 per night
8. Friends and Family discounted Room Rate of £75 per night
9. Training and Development opportunities
10. Employee discount platform offering savings on shopping at over 1000 partners including supermarkets and high street retailers
11. Employee recognition with Employee of the Month awards
12. Employee Assistance Programme
13. Cycle to work scheme
14. Uniform
15. Free Parking
16. T&Cs apply to some employee benefits

Apply

Send your application today. We will be reviewing applications on an ongoing basis and if successful, will arrange an interview at the earliest opportunity. Due to high volume of applications, if you do not hear back within 14 days, on this occasion your application has been unsuccessful. Travel to and from Saltmoore is essential.

We are committed to applying equal opportunities throughout our recruitment process. Saltmoore ensures that individuals are selected, and otherwise treated solely based on their relevant aptitudes, skills, and abilities. If you require any reasonable adjustments to be made to the recruitment process, please state this on your original application or covering letter. We process your data for recruitment purposes only. We will not share your personal data with third parties. We will retain this data for 6 months following the closure of the role you would like to be considered for.