Retail Supervisor, Product Operations - Upper Canada Mall

Gap Inc.; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Vaughan is seeking a customer service-oriented individual to join their dynamic team. The role involves engaging customers, promoting loyalty programs, and ensuring a positive work environment. Ideal candidates will demonstrate strong communication skills, flexibility in scheduling, and a commitment to teamwork. This position offers opportunities for personal and professional growth in a supportive atmosphere where collaboration is encouraged.

Benefits

Flexible scheduling

Opportunities for growth

Supportive team culture

Qualifications

• Ability to communicate expectations clearly and directly.
• Proficiency in utilizing technology to engage with customers and meet goals.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Physical ability to maneuver around the sales floor and lift up to 30 pounds.
• Demonstrated interest in continuous improvement and growth.

Responsibilities

• Treat all customers and employees with respect.
• Educate customers about loyalty programs.
• Role model brand selling behaviors.
• Collaborate with the store leadership team.
• Ensure compliance standards are met.

Skills

Customer communication

Technology proficiency

Team collaboration

Customer engagement

Job description

Employer Industry: Retail

Why consider this job opportunity

• Opportunity to work in a dynamic retail environment with a focus on customer experience
• Chance to become an expert in brand selling behaviors and customer engagement
• Supportive team culture that promotes collaboration and respect
• Flexible scheduling options, including evenings, weekends, and holidays
• Potential for personal and professional growth within the organization

What to Expect (Job Responsibilities)

• Treat all customers and employees with respect, contributing to a positive work environment
• Educate customers about loyalty programs to promote customer loyalty
• Role model brand selling behaviors to ensure exceptional customer experiences
• Collaborate with the store leadership team to complete tasks efficiently
• Ensure compliance standards are met while leveraging omni-channel strategies for customer engagement

What is Required (Qualifications)

• Ability to communicate expectations clearly and directly
• Proficiency in utilizing technology to engage with customers and meet goals
• Willingness to work a flexible schedule, including evenings, weekends, and holidays
• Physical ability to maneuver around the sales floor and lift up to 30 pounds
• Demonstrated interest in continuous improvement and growth

How to Stand Out (Preferred Qualifications)

• Experience in a retail or customer service environment
• Familiarity with the product lifecycle and brand-specific selling behaviors
• Proven ability to support team dynamics and enhance customer experiences

#RetailJobs #CustomerService #CareerGrowth #FlexibleSchedule #Teamwork

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