retail store supervisor

Government of Canada; Surrey; On-site; CAD 40,000 - 50,000; Full time

Job summary

A public service entity in Surrey is looking for a retail sales supervisor with experience in leading a team of sales workers. The role involves assigning duties, managing inventory and customer interactions, and preparing sales reports. Candidates must have a secondary school graduation certificate and strong communication skills. Work is on-site only with no remote options. Ideal candidates will thrive in a fast-paced environment, demonstrate client focus, and be reliable team players.

Qualifications

• Minimum 7 months of retail experience required.
• Ability to resolve customer complaints and requests.
• Experience in organizing and maintaining inventory.

Responsibilities

• Assign sales workers to duties.
• Sell merchandise.
• Prepare reports on sales volumes and personnel matters.
• Resolve issues including customer requests and complaints.
• Organize and maintain inventory.
• Supervise and coordinate activities of workers.

Skills

Client focus

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities Tasks

• Assign sales workers to duties
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people
• Retail salespersons and sales clerks

Experience and specialization Computer and technology knowledge

• MS Outlook

Area of specialization

• Retail store

Additional information Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player