retail store supervisor

Esso High River; High River; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in High River is seeking a Retail Store Supervisor. This permanent position involves overseeing store operations, managing staff, and ensuring customer satisfaction while maintaining sales and inventory levels. Ideal candidates will possess a secondary school diploma and relevant experience, with a focus on team management and sales.

Qualifications

• 1 year to less than 2 years of experience required.
• Education: Secondary (high) school graduation certificate.

Responsibilities

• Hire and train staff; prepare reports on sales volumes.
• Supervise and coordinate activities of workers.
• Resolve customer issues and maintain inventory.

Skills

Management

Customer Service

Inventory Management

Staff Training

Sales

Education

Secondary school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Tasks

• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
• Work Term : Permanent
• Hours : 35 to 40 hours per week

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Retail Store Supervisor • High River, AB, CA