Retail - Store Manager

Wireless DNA Inc.; Brampton; On-site; CAD 50,000 - 75,000; Full time

Job summary

Wireless DNA Inc., a leading telecommunications dealer, seeks a Store Manager in Brampton to lead a team focused on customer experience and sales excellence. This role emphasizes empowerment and growth, aiming to develop a team that thrives in a dynamic environment. Join a culture that values diversity, innovation, and thriving career opportunities.

Benefits

Comprehensive health and dental plan

Employee Referral Program

Opportunities for career growth

Diverse and inclusive workplace culture

Monthly birthday recognition and celebrations

Community volunteering opportunities

Qualifications

• Clear mission and purpose in leading a team.
• Experience in retail management is preferred.
• Commitment to personal and professional development.

Responsibilities

• Develop and retain a high-performing sales team.
• Maximize store profitability and oversee financial operations.
• Inspire team to deliver superior customer experiences.

Skills

Leadership

Customer Focus

Team Development

Financial Acumen

Education

High School Diploma or equivalent

Job description

Wireless DNA is an authorized exclusive Rogers and Fido dealer with over 25 years in the industry with an award-winning network of stores to bring the best and the latest in telecommunication technology. We have 38 different locations across the Greater Toronto area, including one at the Toronto Pearson airport.

We are passionate about innovation and believe that the best road to success lies through growth and happiness of our employees.

Our Store Managers are encouraged to see their world through the eyes of an entrepreneur and focus on leading a team to deliver a superior and consistent customer experience

Why Work for Us?

· Comprehensive health and dental plan

· Great Employee Referral Program

· Opportunities to grow and develop your career

· Great culture, with a diverse and inclusive Workplace

· Monthly birthday recognition, acknowledgement and celebrations

· Opportunity to give back to the community through volunteering / participating in company events

In this role you will:

· Develop and retain a high-performing sales team that genuinely cares about the customer

· Inspire the team to deliver a superior and consistent customer experience resolve customer escalations

· Maximize store profitability by overseeing all financial operations, including inventory control, cash flow and reporting

· Challenge the status quo and embrace innovation

· Grow and develop your team, help them realize their potential and move towards that next role on their career journey

You are someone who:

· Has a clear mission and purpose – want to lead and inspire a team to succeed and to be passionate about their customers

· Elevates and enhances you team’s energy through thoughtful and empathetic leadership

· Embraces changes and constantly looks for ways to do things better

· Wants to continue to grow as a leader – personal and professional development is at your core

· Inspires your team to build the skills and experience they need to reach their next career opportunity

This description highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

WDNA is an equal opportunity employer. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, sexual orientation, or gender identity. For qualified persons with disabilities who are applicants for employment. If you need assistance or accommodations to interview because of a disability, please inform the Recruiter (Human Resources) in advance. Employment opportunities will never be denied to anyone because of the need for an accommodation.