Retail Store Associate

Savers | Value Village; Courtenay; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading thrift retailer in Courtenay is seeking Retail Store Associates to provide an exceptional experience for customers and donors. This role is available for both full-time and part-time positions. Responsibilities include supporting daily store operations and creating a welcoming environment. Comprehensive onboarding and extensive training will be provided, alongside an array of health benefits and a retirement savings plan. Join a company that values diverse backgrounds and contributes positively to local communities.

Benefits

Comprehensive health care plans for full‑time members

Company-Paid Life and AD&D Insurance

Group Registered Retirement Savings Plan (RRSP)

Paid time off

Mental health services support

Qualifications

• Ability to create a positive customer experience.
• Open to diverse backgrounds and perspectives.
• Willingness to grow and develop in the role.

Responsibilities

• Create an awesome experience for customers and donors.
• Assist with store operations as a team member.
• Participate in training and professional growth.

Skills

Customer service orientation

Ability to work in a team

Adaptability

Job description

Position

Retail Store Associate at Value Village

Pay

17.85$/hr – 18.81$/hr

Who we are

As one of the largest for-profit thrift operators in the United States, Canada and Australia, Value Village supplies our stores with gently‑used, one‑of‑a‑kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community‑based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions

At Savers / Value Village our Retail Store Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Store Associates.

What you can expect

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get

Comprehensive onboarding and training from day one.

In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full‑time Team Members
• Company‑Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

350 Old Island Highway, Courtenay, BC V9N 3P3