Retail Sales Manager Vancouver (A25JB)

Trail Appliances BC; Vancouver; On-site; CAD 73,000 - 86,000; Full time

Job summary

Join a dynamic and entrepreneurial team dedicated to delivering exceptional customer experiences as a Retail Sales Manager. This role focuses on driving sales growth and leading a team to increase market share through a customer-centric approach. You will be responsible for coaching and mentoring retail staff, maintaining high standards of customer service, and ensuring product knowledge training. With a focus on performance and teamwork, this position offers a unique opportunity to inspire customers and create memorable shopping experiences. If you are passionate about retail and leadership, this is the perfect opportunity for you.

Benefits

Extended Health Benefits

Merit Performance

Generous Employee Discounts

Gym Membership Discount

Professional Development Programs

Employee Recognition Program

Company Events

Paid Volunteer Time

Qualifications

• Previous retail sales experience in a management role preferred.
• Excellent written and oral communication skills in English.

Responsibilities

• Lead and direct the retail sales team to drive sales growth.
• Conduct weekly performance reviews with Product Specialists.
• Maintain in-store experience standards and product knowledge.

Skills

Retail Sales Management

Customer Service

Team Leadership

Sales Growth

Communication Skills

Microsoft Office

Education

High School Diploma

Business Courses

Tools

Microsoft Office

Job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values:

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

Position Title: Retail Sales Manager Vancouver

Company: Trail Appliances Ltd.

Job Location: 2876 Rupert Street, Vancouver, BC, V5M 3T7

Terms of Employment: Permanent Full Time Position

Language of work: English

Nature of Position: Sales – Retail Sales / On-site

Compensation Package: $73,000 - $86,000 a year, eligible for additional bonus

Compensation subject to annual review and increase based on inflation, cost of living, merit and performance. Compensation offered may vary depending on the applicant’s level of experience, qualifications and other factors.

Benefits:Employee will also be eligible to receive:

· Extended Health Benefits

· Merit Performance

· Generous employee discounts

· Gym membership discount

· Professional Development Programs

· Employee Recognition Program

· Company events

· Paid Volunteer

We have everything we need to inspire our customers. Except you.

With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.

The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.

As the Retail Sales Manager, you will

• Provide amazing customer experiences
• Maintain the in store experience standards
• Drive sales and revenue
• Maintain product knowledge training plan for Product Specialists
• Conduct weekly performance review with Product Specialists
• Manage, supervise and assign Product Specialists with activities and duties
• Coordinate and prepare weekly and month work schedules
• Review and approve daily written sales orders
• Maintain margin expectations through strategic price management
• Support the need of internal customers
• Ability to travel to Lower Mainland locations and satellites an asset

To be successful in this role, you need:

• Education: Completion of secondary (high school) preferred

Work Experience / Qualifications:

• Previous successful retail sales experience in a management role preferred
• Proven ability to deliver sales growth, set objectives and achieve them
• Successful completion of business courses, including supervisory training preferred
• The ability to lead, coach, motivate and enhance existing teams for success
• Excellent written and oral communication skills in English
• Good working knowledge of Microsoft Office and ability to learn new software
• The ability to work evenings, weekends and additional hours when required
• Appliance knowledge is an asset but not mandatory
• Background in interior design or sales in related industries is an asset but not mandatory

$73,000 - $86,000 a year

Application Instructions / Contact Information

Apply directly on our website athttps://jobs.lever.co/trailappliances

We thank all candidates for their interest but only candidates selected for an interview will be contacted.

Contact Information

Company Head Office: 3388 Sweden Way, Richmond, BC, V6V 0B2

Contact: Jane Narag, Talent Acquisition Specialist

Email: [e-mail]

Phone: [phone]

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?