retail sales manager - e-commerce

Batten Industries; North Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading e-commerce company in North Vancouver is seeking an Operations Manager to direct and control daily operations. The ideal candidate will have a bachelor's degree and 1-2 years of experience. Responsibilities include managing staff, conducting market research, and resolving issues. This permanent position offers competitive health benefits and a full-time work schedule.

Benefits

Dental plan

Health care plan

Qualifications

• Experience in direct operations management.
• Ability to evaluate and enhance operational efficiency.
• Strong background in e-commerce.

Responsibilities

• Supervise daily operations and staff assignments.
• Conduct market research for product demand.
• Manage customer inquiries and resolve issues.

Skills

Direct and control operations

Evaluate daily operations

Manage staff

Market research knowledge

Resolve customer complaints

Education

Bachelor's degree

Tools

Inventory control software

MS Excel

Amazon Web Services (AWS)

Job description

Education

• Bachelor's degree
• or equivalent experience

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise office and volunteer staff

Computer and technology knowledge

• Inventory control software
• MS Excel
• Amazon Web Services (AWS)

Area of specialization

• E-commerce

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week