retail sales manager

Il Gelato di Carlotta; Niagara-on-the-Lake; On-site; CAD 50,000 - 70,000; Full time

Job summary

Un restaurant de gelato recherche un gestionnaire d'opérations pour superviser les activités quotidiennes et gérer le personnel. Vous aurez la responsabilité de planifier les opérations, de recruter des travailleurs et d'assurer un service à la clientèle exceptionnel. Le candidat idéal possède une expérience d'au moins 5 ans et des compétences solides en gestion. Des avantages tels que des primes et des soins de santé sont offerts.

Benefits

Plan dentaire

Plan de soins de santé

Stationnement gratuit

Qualifications

• Minimum 5 ans d'expérience dans le domaine.
• Démontre des compétences en gestion d'équipe.
• Doit détenir un permis de conduire valide.

Responsibilities

• Diriger et contrôler les opérations quotidiennes.
• Planifier et organiser les opérations quotidiennes.
• Gérer le personnel et assigner les tâches.

Skills

Gestion du temps

Compétences interpersonnelles

Capacité à travailler en équipe

Flexibilité

Education

Certificat de graduation de l'école secondaire

Job description

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 40 hours per week

Education :

Expérience :

Education

• Secondary (high) school graduation certificate

Tasks

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise office and volunteer staff
• Recruit and hire workers and carry out related staffing actions
• Evaluate customer service and store environments
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 16-20 people

Area of work experience

• Restaurant

Security and safety

• Driver's validity licence check

Personal suitability

• Hardworking
• Outgoing
• Positive attitude
• Time management
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Team player
• Ability to multitask

Screening questions

• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Experience

• 5 years or more

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus
• Gasoline paid

Other benefits

• Free parking available

Support for persons with disabilities

• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)