Retail Sales Manager

Rocky Mountain Chocolate Factory; Banff; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail chocolate production company located in Banff is seeking a full-time manager to oversee daily operations and staff. Candidates must have a minimum of 5 years of experience and a college diploma. Responsibilities include directing operations, managing staff, and implementing strategies to ensure success in a fast-paced, customer-focused environment. Knowledge of point-of-sale systems and organizational skills are essential for success in this role.

Benefits

Health Care Plan

Dental Plan

Group insurance benefits

30% store discount

Qualifications

• 5 years or more of managerial experience in a retail setting.
• Ability to work in a fast-paced environment and under pressure.
• Strong collaborative and interpersonal skills.

Responsibilities

• Direct and control daily operations of the chocolate factory.
• Plan and organize daily operations and manage staff duties.
• Resolve customer requests, complaints, and supply shortages.

Skills

Attention to detail

Client focus

Time management

Proactive

Multitasking

Education

College, CEGEP or other non-university certificate or diploma (1-2 years)

Tools

Point of sale system

Inventory control software

MS Office

Job description

Employer: 2598518 Alberta Ltd o/a Rocky Mountain Chocolate Factory (Banff)

Terms of Employment: Permanent employment, Full time, Morning, Day, Evening, Weekend
Salary: $41.35 hourly / 35 to 40 hours per week
Number of Positions: 1
Job Address: 117B Banff Ave, Banff, ABT1L 1C1
Work location: On site
Benefits: Health Care Plan, Dental Plan, Group insurance benefits, and 30% store discount
Anticipated Start Date: As soon as possible

Overview

Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 5 years or more

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Retail business

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteersConduct performance reviews
• MS Office

Supervision

Staff in various areas of responsibility

Computer and technology knowledge

• Point of sale system
• Inventory control software

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Collaborative
• Efficiency
• Goal-oriented, Hardworking and Positive attitude
• Proactive
• Time management
• Client focus
• Efficient interpersonal skills
• Flexibility, Organized and Team player
• Patience
• Ability to multitask