Retail Sales Associate Full Time

PetSmart; Lethbridge; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading pet care retailer in Lethbridge is seeking a Full Time Retail Sales Associate. In this role, you will engage with pet parents, ensure their satisfaction, and take care of pets in-store. Ideal candidates will have excellent communication skills and the ability to work flexible hours. This position offers a chance to make a meaningful impact every day and requires a commitment to store cleanliness and pet safety standards.

Benefits

Paid weekly

Associate discounts and perks

Health benefits: medical, dental, vision

401k

Tuition assistance

Career pathing

Development opportunities

Qualifications

• Strong written and verbal communication skills.
• Flexibility to work evenings, weekends, and holidays.
• Ability to remain composed under pressure.

Responsibilities

• Ensure positive experiences for pet parents.
• Maintain cleanliness standards in the store.
• Care for store-owned pets including feeding and cleaning.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

Overview

PetSmart is seeking a Full Time Retail Sales Associate. We are committed to caring for pets and supporting our people, with a culture that values belonging and recognition.

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility for store cleanliness and maintenance, pet safety standards, and the direct care of pets within our store.

Job Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive pickup experience.
• Responsible for the healthcare of store-owned pets, including feeding, watering, and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners; faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services, and live pets.
• Administers store-owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for associates, pets, and pet parents.
• Take action when a sick / injured pet is identified in the store and arrange care as needed.
• Assists in various areas throughout the store (including services) as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition and follows all company policies and procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Essential Physical Demands And Work Environment

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Ability to reach with hands and arms; may involve stooping, kneeling, crouching; depth perception required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Frequently lift and / or move up to 50 pounds and occasionally team lift more than 100 pounds. Depth perception required.
• Occasional exposure to moving mechanical parts, a wet environment with pet hair, moderate to high noise levels, and exposure to live animals.

Benefits

• Paid weekly
• Associate discounts and perks
• Health benefits : medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development opportunities

Do What You Love

Join us for a chance to make a meaningful impact every day. We cherish diversity and the unique perspectives of our associates, all united by a passion for pets.

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check which roles they are actively hiring for.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by federal, provincial or local law.