Retail Sales Associate

PUMA Group; Niagara-on-the-Lake; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a leading sports brand as a Retail Associate, where your customer service skills will shine. You will be responsible for delivering exceptional experiences, achieving sales targets, and maintaining store standards. If you are a team player with a passion for sports and retail, apply today and be part of a vibrant team at PUMA.

Qualifications

• 1-2 years' experience in customer service-oriented retail environment.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience in-store.
• Achieve or exceed sales, KPIs, and profitability targets.
• Maintain cleanliness and compliance with visual merchandising.

Skills

Customer Service

Team Player

Communication

Quick Learner

Tools

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
  
  

YOUR TALENT:

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly
  
  

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.