Retail Print & Services Lead — Elevate Customer Experience

Staples; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading office supply retailer in Winnipeg is seeking a Print & Services Supervisor to lead a team that provides exceptional customer experiences while driving sales and operational excellence. The role requires at least 3 years of retail customer service experience, with supervisory and coaching skills being preferred. Responsibilities include engaging customers, supervising production, managing store standards, and training associates. The company offers health benefits and performance bonuses.

Benefits

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Qualifications

• 3+ years of prior customer service experience in retail required.
• 1-2 years of experience in a print/graphic communications environment.
• Ability to operate in a fast-paced environment.

Responsibilities

• Lead a team to provide exceptional customer experiences.
• Ensure smooth operations and uphold store standards.
• Cultivate a selling culture with associates.

Skills

Customer service experience

Supervisory experience

Coaching experience

Technical acumen

Multi-tasking skills

Education

Experience in retail

Experience in print/graphic communications

Tools

Computer and printing equipment

Job description

A leading office supply retailer in Winnipeg is seeking a Print & Services Supervisor to lead a team that provides exceptional customer experiences while driving sales and operational excellence. The role requires at least 3 years of retail customer service experience, with supervisory and coaching skills being preferred. Responsibilities include engaging customers, supervising production, managing store standards, and training associates. The company offers health benefits and performance bonuses.