Retail Ops Lead: Growth, Training & Store Impact

PetSmart Store Support Group, Inc.; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading pet retail company is seeking a Retail Operations Supervisor in Toronto. This role is responsible for driving operational excellence, overseeing merchandise and inventory management, and ensuring a positive associate and customer experience. The ideal candidate has over 2 years of retail supervisory experience, strong communication skills, and proficiency in computer applications. Join us to make a meaningful impact on pets and their families.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP) with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required, with flexibility for various shifts.
• Proficiency in computer applications is essential.

Responsibilities

• Support and guide sales associates in merchandise handling.
• Manage inventory levels and conduct regular audits.
• Ensure compliance with company policies and procedures.

Skills

Retail supervisory experience

Strong communication skills

Organizational skills

Ability to maintain composure under pressure

Tools

Computer applications

Job description

A leading pet retail company is seeking a Retail Operations Supervisor in Toronto. This role is responsible for driving operational excellence, overseeing merchandise and inventory management, and ensuring a positive associate and customer experience. The ideal candidate has over 2 years of retail supervisory experience, strong communication skills, and proficiency in computer applications. Join us to make a meaningful impact on pets and their families.