Retail Ops Lead: Growth, Training & Store Impact

PetSmart Store Support Group, Inc.; Bolton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading pet retail company in Ontario, Canada, is seeking a Retail Operations Supervisor to drive operational excellence and support associates in creating meaningful experiences for pets. This role involves managing inventory, overseeing store operations, and ensuring compliance with company policies. The ideal candidate has 2+ years of retail supervisory experience, strong communication skills, and the ability to manage a customer-focused environment. Enjoy weekly pay, health benefits, and development opportunities.

Benefits

Health & Wellness Benefits

Paid Time off

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability with flexibility in schedule.
• Ability to maintain composure under pressure.

Responsibilities

• Support and guide sales associates in merchandise handling.
• Manage inventory levels and conduct regular audits.
• Ensure a safe and organized store environment.

Skills

Retail supervisory experience

Customer-focused environment

Proficiency in computer applications

Strong written and verbal communication

Organizational skills

Job description

A leading pet retail company in Ontario, Canada, is seeking a Retail Operations Supervisor to drive operational excellence and support associates in creating meaningful experiences for pets. This role involves managing inventory, overseeing store operations, and ensuring compliance with company policies. The ideal candidate has 2+ years of retail supervisory experience, strong communication skills, and the ability to manage a customer-focused environment. Enjoy weekly pay, health benefits, and development opportunities.