Retail Operations Coordinator

MCA - Merchandising Consultants Associates; Vaughan; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading merchandising consultancy in Vaughan is seeking a Retail Operations Coordinator to manage merchandising projects and support client communications. The ideal candidate excels in a fast-paced environment, has advanced skills in Microsoft Excel, and is experienced in retail or account support roles. With a strong focus on organization and multitasking, this full-time position offers a salary between $50,000 and $60,000 per year. Apply to be part of a people-first team dedicated to meaningful work.

Qualifications

• 1–2 years of experience in retail environment or merchandising coordination.
• Advanced proficiency in Microsoft Excel required.
• Strong attention to detail and self-motivation.

Responsibilities

• Coordinate and oversee merchandising programs from start to finish.
• Serve as a daily point of contact for clients and teams.
• Monitor performance and address discrepancies proactively.
• Maintain and update reporting templates using Excel.
• Assist National Accounts Manager with administrative tasks.

Skills

Retail acumen

Coordination expertise

Advanced Microsoft Excel

Multitasking

Communication skills

Job description

Merchandising Consultants Associates

Title: Retail Operations Coordinator
Location: Woodbridge, ON
Workplace Type: On-site
Job Type: Full-Time, Permanent

MCA is a proudly Canadian owned and operated leader in retail merchandising and in-store execution. We partner with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands thrive where it matters most, on the shelf and in the hands of consumers.

Wage: $50,000 to $60,000 per year
Hours: 40 Hours per week
Schedule: Monday through Friday between 8:00am and 5:00pm.

The Opportunity

We are seeking a highly organized and detail-oriented Merchandising & Account Coordinator to join our busy National Accounts team. This is a pivotal support role for someone who thrives in a fast-paced environment, excels at managing multiple priorities simultaneously, and possesses strong technical skills in Microsoft Excel for critical reporting and data analysis.

You will be the glue that keeps our merchandising projects running smoothly, ensuring accurate and timely execution while maintaining vital communication links between our clients, field teams, and internal stakeholders.

Key Responsibilities

• Program Oversight: Coordinate and oversee merchandising programs from initiation to completion, ensuring on-time delivery and accurate execution in the field.
• Stakeholder Communication: Serve as a primary daily point of contact, communicating effectively with clients, field teams, and internal stakeholders via email, phone, and virtual meetings.
• Performance Monitoring & Reporting: Review execution reports, follow up on store compliance, and proactively address discrepancies or challenges as they arise.
• Data Management & Analysis: Maintain and update reporting templates, trackers, and databases using advanced Excel functions (pivot tables, VLOOKUPs).
• Administrative Support: Alleviate day-to-day administrative and reporting tasks for the National Accounts Manager, providing timely updates on program progress, challenges, and solutions.

Our Ideal Candidate

The successful candidate will bring a blend of retail acumen, coordination expertise, and technical proficiency:

• Experience: 1–2 years of experience in a fast-paced retail environment, merchandising coordination, or account support role.
• Technical Skills: Advanced proficiency in Microsoft Excel is mandatory (experience with pivot tables, lookups, and complex data manipulation is required; VBA/macros knowledge is a definite asset).
• Organizational Prowess: Demonstrates exceptional multitasking and organizational skills, with the proven ability to handle multiple priorities and deadlines under pressure.
• Communication Skills: Exhibits excellent written and verbal communication, alongside strong relationship management skills for engaging with diverse stakeholders.
• Attributes: Displays strong attention to detail, self-motivation, dependability, and the ability to work both independently and collaboratively.
• Asset: Familiarity with Canadian retail geography is considered an asset.

APPLY NOW!

Applicants must reside in the specified location and be legally eligible to work in Canada. MCA is an equal opportunity employer and provides accommodations throughout the hiring process. Apply now and join a people-first team committed to meaningful work and measurable impact.