Retail Floor Lead — Coach & Drive Sales Growth

ABERCROMBIE AND FITCH; Burnaby; On-site; CAD 30,000 - 40,000; Part time

Job summary

A global omnichannel specialty retailer in Burnaby is seeking a Key Lead to enhance customer experience and drive store performance. This role involves overseeing Brand Reps and Stock Associates and requires at least 1 year of retail experience. Candidates should be customer-focused and capable of adapting to a flexible schedule with potential for career advancement. A high school diploma is preferred. Benefits include a quarterly bonus and merchandise discounts.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• At least 1 year of retail experience is preferred.
• No supervisory/management experience required.

Responsibilities

• Ensure customers receive quality in-store experience.
• Act as the Floor Supervisor, guiding Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Adaptability/Flexibility & Stress Tolerance

Multi-Tasking

Work Ethic

Education

High School Diploma/G.E.D. equivalent

Job description

A global omnichannel specialty retailer in Burnaby is seeking a Key Lead to enhance customer experience and drive store performance. This role involves overseeing Brand Reps and Stock Associates and requires at least 1 year of retail experience. Candidates should be customer-focused and capable of adapting to a flexible schedule with potential for career advancement. A high school diploma is preferred. Benefits include a quarterly bonus and merchandise discounts.