Retail Department Lead — Operations & People Manager

Government of Canada - Central; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A governmental organization in Toronto is seeking an individual to manage daily operations and supervise staff at various retail settings. Responsibilities include determining merchandise, implementing pricing policies, resolving customer issues, and conducting performance reviews. The role requires a college diploma and 2 to 3 years of experience, with all work performed on-site as remote options are not available.

Qualifications

• 2 years to less than 3 years of experience required.

Responsibilities

• Plan and organize daily operations.
• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Job description

A governmental organization in Toronto is seeking an individual to manage daily operations and supervise staff at various retail settings. Responsibilities include determining merchandise, implementing pricing policies, resolving customer issues, and conducting performance reviews. The role requires a college diploma and 2 to 3 years of experience, with all work performed on-site as remote options are not available.