Retail Customer Service Desk Associate

Walmart Canada Corp; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail corporation is looking for a Customer Service Desk Associate in Edmonton. This position involves providing friendly and professional customer service, assisting with refunds, exchanges, and maintaining records. The job starts at a minimum pay of $16.15, which may increase based on relevant experience. The associate will adhere to company policies, ensuring smooth operations at the front end. Ideal for those seeking a vibrant role in retail or customer service.

Responsibilities

• Properly follows Refund Automation procedures according to Company guidelines.
• Properly completes all defective slips.
• Assists customers with information, refunds, exchanges and directions.
• Maintains sales tax exempt records.
• Ensures all damaged merchandise is sent to Claims for processing.
• Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor.

Job description

A leading retail corporation is looking for a Customer Service Desk Associate in Edmonton. This position involves providing friendly and professional customer service, assisting with refunds, exchanges, and maintaining records. The job starts at a minimum pay of $16.15, which may increase based on relevant experience. The associate will adhere to company policies, ensuring smooth operations at the front end. Ideal for those seeking a vibrant role in retail or customer service.