Retail Customer Care Specialist — Growth & Discounts

The Brick; New Brunswick; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading retail company in New Brunswick is seeking a Customer Service Associate who is enthusiastic and customer-focused. This role involves responding to inquiries, promoting customer loyalty, and supporting customers' needs. The ideal candidate is a team player with strong communication skills and the ability to multitask. A high school diploma or equivalent is required, along with proficiency in Microsoft Office programs. The company offers a competitive remuneration package and opportunities for career growth.

Benefits

Competitive remuneration package

Career progression potential

Employee discounts

Dynamic work environment

Qualifications

• Excellent problem-solving and solution-creating abilities.
• Ability to multitask while maintaining organization.
• Strong written and verbal communication skills.

Responsibilities

• Respond to customer inquiries and offer solutions courteously.
• Follow up with customers to identify and support their needs.
• Promote customer loyalty by providing exceptional support.

Skills

Strong customer service focus

Team oriented

Exceptional communication skills

Proficiency with computers

Flexibility to work shifts

Education

High school diploma or equivalent

Tools

Microsoft Office programs

Job description

A leading retail company in New Brunswick is seeking a Customer Service Associate who is enthusiastic and customer-focused. This role involves responding to inquiries, promoting customer loyalty, and supporting customers' needs. The ideal candidate is a team player with strong communication skills and the ability to multitask. A high school diploma or equivalent is required, along with proficiency in Microsoft Office programs. The company offers a competitive remuneration package and opportunities for career growth.