Retail Assistant Store Manager

Michaels Stores; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Toronto seeks a Store Manager to oversee daily store operations, manage inventory, and lead a team of customer-focused employees. The ideal candidate will have retail management experience and a commitment to upholding store standards. Responsibilities include supervising team efforts, adhering to company policies, and ensuring sales goals are achieved. This role requires standing for long periods and flexibility in working hours, including evenings and weekends.

Benefits

Health insurance

Paid time off

Tuition assistance

Generous employee discounts

Qualifications

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.

Responsibilities

• Supervise and lead Team Members in inventory management processes.
• Assist Store Manager to deliver sales plan and manage KPIs.
• Hire, train, and evaluate Team Members.
• Coach Team Members on performance management.
• Oversee visual merchandising standards and execution.

Skills

Retail management leadership experience

Job description

Store - TOR-TORONTO/DOWNSVIEW, ON Provide a well merchandised and well in-stock store by supervising and leading and supporting Team Members in their implementation of our inventory management processes. Lead the operational processes to deliver sales and profits while protecting our assets. Assist in supervising and leading a team of well-trained team members to deliver a customer centric shopping experience.

Major Activities

• Assist the Store Manager to deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s
• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Hire, train and evaluate Team Members to achieve results; identify talent and develop Team Members and other Department Managers for advancement; utilize the leadership competencies for continued self-development
• Coach Team Members, and where necessary, lead the performance management/disciplinary process of Team Members.
• Workload planning, assist the Store Manager with planning, scheduling and execution of store workload, supervising and directing Team Members, including scheduling their hours of work, vacation scheduling and approving time off.

• Lead and manage freight flow process to ensure truck standards are followed
• Lead and manage the inventory management processes in store
• Oversee planogram (POG) execution
• Lead and manage merchandise operations to include omni channel
• Lead and manage shrink and safety programs.

• Oversee the visual merchandising standards in store and execution of feature space and seasonal layouts

• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others

• Serve as Manager on Duty (MOD)
• Other duties as assigned

Preferred Type of experience the job requires

• Retail management leadership experience

Physical Requirements

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.