Restoration Project Manager

SERVPRO of Abbotsford; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A restoration services company in Vancouver is seeking a Restoration Project Manager. The successful candidate will manage project scopes, customer satisfaction, and oversee teams towards efficient service delivery. Applicants should have management experience, industry knowledge, and a high school diploma. This role offers a competitive salary and multiple benefits, including performance bonuses and opportunities for advancement.

Benefits

Bonus based on performance

Company car

Competitive salary

Dental insurance

Free uniforms

Opportunity for advancement

Profit sharing

Training & development

First-class compensation

Superior benefits

Career progression

Professional development

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification a preferred.

Responsibilities

• Ensure accurate scope of work for projects and prepare estimates.
• Negotiate approval of project scope and estimate.
• Schedule and oversee crews and resources for service on projects.
• Review job site documentation and manage billing process.
• Maintain communication with customers and vendors.

Skills

Management experience

Customer service skills

Physical stamina

Education

High school diploma/GED

Associate degree or Bachelor’s degree

Job description

Restoration Project Manager

SERVPRO of Abbotsford is hiring a Restoration Project Manager!

Benefits

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Opportunity for advancement
• Profit sharing
• Training & development

Benefits

• First-class compensation
• Superior benefits
• Career progression
• Professional development

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law