restaurant manager

Osmow's Shawarma; Sault Ste. Marie; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading restaurant chain in Sault Ste. Marie, Canada, is seeking a manager to oversee daily operations, manage a team, and ensure excellent customer service. Candidates should have a secondary school graduation certificate or equivalent, and experience in a restaurant environment is preferred. The job offers full-time hours with a focus on client satisfaction and operational excellence.

Qualifications

• 1-2 years of experience in a similar role.
• Ability to manage a team of 5-10 people.
• Strong organizational skills.

Responsibilities

• Plan, organize, direct, control and evaluate daily operations.
• Address customers' complaints or concerns.
• Ensure health and safety regulations are followed.

Skills

Client focus

Excellent oral communication

Attention to detail

Education

Secondary school graduation certificate or equivalent experience

Tools

Electronic cash register

Job description

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week