restaurant manager

Government of Canada - Western; Owen Sound; On-site; CAD 40,000 - 55,000; Full time

Job summary

A governmental organization in Owen Sound seeks a candidate to manage operations, address customer concerns, and ensure compliance with health regulations. Candidates must provide excellent customer service, perform cash handling duties, and lead a small team. Secondary education is required along with relevant experience. The role mandates working on-site without remote options.

Qualifications

• 1-2 years of experience in a relevant field.
• Ability to conduct performance reviews.
• Experience in managing daily operations.

Responsibilities

• Determine services offered and implement procedures.
• Balance cash and complete related forms.
• Negotiate with suppliers.
• Address customer complaints.

Skills

Customer service

Communication

Organization

Attention to detail

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Experience and specialization

• Electronic cash register

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player