restaurant assistant manager

Domino's Pizza; Victoria; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading pizza chain in Victoria seeks an Operations Manager to oversee daily operations. The ideal candidate will have experience in customer service and operational management. You will be responsible for implementing procedures, ensuring compliance with health regulations, and managing a team of 5-10. This permanent position offers full-time hours in a fast-paced environment.

Qualifications

• Experience in customer service and operational management is required.
• Ability to handle customer complaints and maintain service standards.
• Flexibility and organization are essential for managing daily operations.

Responsibilities

• Determine services to be offered and implement procedures.
• Ensure adherence to health and safety regulations.
• Plan, organize, direct, and evaluate daily operations.

Skills

Customer service

Attention to detail

Excellent oral communication

Team player

Education

Secondary school diploma

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Determine type of services to be offered and implement operational procedures
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week