Restaurant Assistant Manager

A&W Restaurants; Terrace; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading franchise restaurant in Terrace, BC, seeks an experienced Assistant Manager to oversee daily operations. Responsibilities include supervising staff, maintaining high standards of service and cleanliness, and managing inventory effectively. The ideal candidate has three years in a supervisory role, strong leadership skills, and expertise in restaurant operations. This position offers a competitive salary starting at $47,750 and a comprehensive benefits package. Apply now to join our dynamic team.

Benefits

Comprehensive Medical/Dental Benefits

Potential for career growth

Recognition for effort and results

Qualifications

• 3 years of experience in a restaurant supervisory role.
• Strong interpersonal skills with proven leadership experience.
• Complete knowledge of restaurant Operating Systems and Operating Standards.
• Ability to manage and document critical incidents.

Responsibilities

• Supervise overall shift and daily operations of the restaurant.
• Train and develop staff, ensuring a healthy work environment.
• Maintain cleanliness standards and safe food handling practices.
• Assist Manager with local store marketing efforts.

Skills

Interpersonal skills

Leadership

Knowledge of Operating Systems

Accounting skills

Team management

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A&W Restaurants in Terrace, BC, is looking for a permanent full-time Assistant Manager to start immediately.

Compensation Starting: $47,750 , depending upon experience and/or completion of in-house training.

Benefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, along with an optional Group RRSP.

The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

ROLE

The Assistant Manager works together with the Manager, supervising overall shift and daily operations of the restaurant. The Assistant Manager is responsible for operating the restaurant according to A&W Standards, Provincial WCB, and Employment and Health regulations on a daily basis and would be able to continue smooth operations of the restaurant in the absence of the Manager. The Assistant Manager will be scheduled in positions, working ‘hands‑on’ alongside the team members.

RESPONSIBILITIES

Operations

• Balance key goals – high quality, speed of service and cost control through effective management of the operating system
• Maintain Provincial WCB and A&W standards daily; recognize areas for improvement and act where improvement is needed
• Schedule staff, including self, and assign shift roles and responsibilities
• Knowledge of workplace climate goals and ensuring they are practiced daily

Human Resources

• Train, develop, confront poor performance
• Ensure staff safety and a healthy, motivating work environment applying daily workplace climate goals
• Ensure Employment regulations are maintained on a daily basis
• Document critical incidents and report them to key individuals
• Complete daily, weekly, and period accounting administration as directed by the manager
• Manage inventory control, ordering, cost control and weekly inventory counts as directed by the manager
• Apply cash policies and food cost management principles

Customers

• Ensure that cleanliness standards and safe food handling practices are met
• Ensure high level of service to guests through efficient preparation, stocking, and staff positioning
• Assist Manager with local store marketing
• Manage accidents or complaints, implementing service recovery program
• Ensure team's appearance is up to standard

QUALIFICATIONS

• 3 years experience in a restaurant supervisory role
• Strong interpersonal skills and proven leadership
• Expertise in all restaurant positions
• Complete knowledge of restaurant Operating Systems and Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

PREFERRED SKILLS

• Acceptable oral and written English communication skills
• Acceptable mathematical skills
• Ability to train and coach others in a ‘hands‑on’ approach; imparting knowledge
• Competent in Microsoft Office applications including Word, Excel, and Outlook
• Ability to lead meetings

ADDITIONAL NOTES

Physical Demands

• Standing and walking for extended periods.
• Some heavy lifting.

Job Posted: March 27, 2025

How To Apply

Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.

• By email: recruitment (at) mcmurraygroup.ca
• By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
• Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com

For further information regarding this posting or others, please visit our Career Page or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time).

If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.